I usually don't complain when the room is fairly cheap, just lower my expectation and enjoy the savings. But this was a little much.
Minor issues upon arrival: the reception staff simply pointed to my back in telling me where my room was. It was 10pm, I had had a long trip, and it wasn't overly intuitive that I had to get out the front door and look for my hotel room in the motel-like setting outside. Internet also initially didn't work, but then did.
The two major issues I had were: a dime that fell from my pocket on the day of arrival and landed near the toilet was still there three days later upon my departure.
But the most annoying thing was, at 6 am on the day of my work presentation, I heard pit-patting in the vicinity. I went to the bathroom and noticed a flood of water coming from the ceiling. I called the reception and a young woman came running. She was very apologetic and borrowed one of our towels to dry up the place. She also went on to say not to worry because she'd make a note of what happened and we would not be charged for IT. Then she left.
A few minutes later, same thing happened. She came back and said: oh, I am going to knock on the door upstairs. Earlier I called, but received no answer.
We did not have any more problems, but in case you were wondering what IT was, it wasn't the room. They didn't offer a free stay or even a discount for what happened. She was simply saying, I guess, that we wouldn't be charged for damage we had not done, which got us up earlier than we had planned on an important work day, and left us with liquid stuff around our bathroom of which we didn't have much information.
We stayed in the motel looking setting outside the main tower. Maybe things are better in there?
- Official Description (provided by the hotel):
- Welcome to the Carolina University Inn located in the heart of Downtown Columbia. Travelers of all needs can take advantage of our one of a kind property located in the business, financial, and entertainment district of downtown Columbia. Unique local restaurants, boutique shopping, and exciting night life are all located within a one mile radius. The brand new USC Law School opening in Fall of 2017 is just across the street from the hotel's front door and a short walk from where you can discover everything the University of South Carolina campus has to offer. We take great pride in our Gamecocks here in Columbia. Williams Brice Stadium is a short 2.9 mile drive where you will experience college football here in Gamecock Country! Breathtaking views of the South Carolina State House are blocks away on Gervais Street. The South Carolina State Museum and Museum of Art are conveniently located downtown offering a taste of our local culture. Take the family on a delightful educational adventure to the Riverbanks Zoo and Garden or the Edventure Children's Museum, both located within 5 miles of the hotel. ... more less
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- Also Known As:
- Clarion Hotel Columbia
- Clarion Columbia
- Columbia Clarion