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“Univ South Carolina Visit”

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TownePlace Suites Columbia Southeast/Fort Jackson
Ranked #14 of 94 Hotels in Columbia
Certificate of Excellence
GreenLeadersBronze level
Mason, Ohio
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Univ South Carolina Visit”
Reviewed April 1, 2012

Reasonable price, quiet, clean, good breakfast and nice staff. Comfortable bed and OK work out room.

Room Tip: Making a left onto the "main" road is difficult at best. Ask the staff for the other route...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, Director of Sales at TownePlace Suites Columbia Southeast/Fort Jackson, responded to this review, April 2, 2012
We are excited to know that you choose the TownePlace Suites by Marriott for hotel accommodations while you were in town visiting the University of South Carollina. Our hotel takes pride in supporting the university and making sure that while you are in town for business or pleasure that your stay is exactly as you stated - Reasonably priced, quite and met your expectations of a very comfortable bed and the overall hotel was very clean and that you enjoyed our Deluxe Continental Breakfast. Our team takes pride in making sure upon your arrival that your stay will be a memorable experience. The SC Department of Transportation is actully reviewing the issue with our guests leaving our hotel and finding that the traffic makes it difficult to get onto the main road, but as you explained we do have a very easy access for our guest and we will always be more than happy to assist you with a much easier route to travel. Our staff is currently composed of many students from the University of South Carolina and our hotel is very proud to have them as a part of our team at the TownePlace Suites by Marriott.

Have a great day.

Mary Medlin
Director of Sales
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Lyman, Wyoming
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 15, 2012

The rooms were pretty large and clean. We weren't here long enough to try out the pool or fitness room, but they looked nice. The breakfast in the morning was fully stocked and had most everything one might want. I was woke up at 1:30 am with someone partying upstairs and running up and down the stairs to the outside door, but I just turned on the fan in my room and drowned out the noise.

Room Tip: I wouldn't get a room by the stairs again, since people were running up and down them all hours...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank charblue7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, Director of Sales at TownePlace Suites Columbia Southeast/Fort Jackson, responded to this review, February 16, 2012
Dear Charblue7,

Thank you for sharing your comments about your recent stay at the TownePlace Suites Marriott/SE/Fort Jackson. Providing our guests with the highest quality of service during their stay is what Marriott is known for. I am pleased that our Deluxe Breakfast started your day off to a great start. Our rooms are very spacious and offers many features as you stated. The full size kitchen is designed for either a one day or long term hotel accommodations. We are sorry that your nights rest was not pleasant and I assure you that upon your next stay at the TownePlace Suites Marriott we will make sure that we provide you with a room that will make your stay more enjoyable. Again, thank you for choosing the TownePlace Suites Marriott/SE/Fort Jackson!

Have a great day....
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Allegany, New York
Level Contributor
147 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed February 5, 2012

One of the nicest places we have ever stayed. We stayed 3 nights for our sons graduation from Fort Jackson. The staff was friendly, informative, pleasant and most helpful. The room was spotless. The breakfast was exceptional and there was hot coffee and water for tea/hot cocoa in the lobby 24/7. We will most certainly stay here again if we are in the area.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank armydadof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, Director of Sales at TownePlace Suites Columbia Southeast/Fort Jackson, responded to this review, February 13, 2012
The TownePlace Suites/SE/Fort Jackson by Marriott was excited to hear from you that your stay with our hotel went above and beyond your expectations. Our hotel as you explained makes each guest feel very comfortable during their stay with a clean room and a great staff and hot coffee/hot chocolate for you to enjoy on our winter days. I also hope that you were able to enjoy our freshly baked cookies in the afternoon that we serve our guests. I was delighted to pass along to our staff that you expressed gratitude to them in making your stay an experience to remember. Please tell your son that TownePlace Suites by Marriott/SE staff is very proud of him for serving our country. If you or your family are in the Columbia area in the near future, please give our hotel a call and we will be more than happy to make your next reservation at TownePlace Suites by Marriott/SE/Fort Jackson.

Have a Great Day!

Mary Medlin/Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 27, 2012

I did not find the clerks to be as enthuastic as some other members noted. They basically did their job and nothing more. The breakfast was mediocure and nothing more. I would stay again but don't plan on visiting that area in the future. My stay was for AIT graduation for my son.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Shortstory58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, Director of Sales at TownePlace Suites Columbia Southeast/Fort Jackson, responded to this review, January 29, 2012
Thank you for sharing your recent review of the TownePlace Suites by Marriott. Your experience was not what we expect of our Marriott property because we stand by our brand and should always be able to accommodate our guests with 100% satisfaction during their stay. Our staff wants to make sure that all of our guests receive the same customer service as other guests have experienced during their stay at the TownePlace Suites. We hope that your recent stay will not discourage you from choosing our hotel in the future. As we know that our guests service is significantly above what you experienced . Our Deluxe Breakfast is a favorite of our guests and I hope that upon your return stay we can make it more enjoyable.
If the need arises in the future, please allow the TownePlace Suites to accommodate your hotel needs.

Again, thank you for sharing your experience with our staff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 17, 2012

When our family travels, I usually try and stay at a TownePlace Suites or Residence Inn, 2 bedroom suites so the kids can have their own bedroom. This location didn't disappoint. We had a nice corner suite and the layout was great. Kids particularly enjoyed the breakfast and the basketball court outside, as did I.

Chairs and sofa in the living area were not very comfortable, but functional. Heard more noise from neighboring suites than I normally remember at these hotels and the hotel location was not great either.

However, overall, we enjoyed the room and the ameneties it had. I would not hesitate to stay there again when we come down for our next trip.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ncgator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, Director of Sales at TownePlace Suites Columbia Southeast/Fort Jackson, responded to this review, January 18, 2012
Thank you for your recent review of your stay at the TowePlace Suites by Marriott. It gives our staff great pride when we hear that we met the needs of our guests during their stay. For our staff, 100% satisfaction is what we strive to accomplish while you are staying with our hotel.
Our signature Deluxe Breakfast is a wonderful way to start the day and I am excited that you and your children enjoyed it, along with a round of Basketball with the family!

Again, "Thank You" for choosing the TownePlace Suites/SE/Marriott and if you are traveling in our area again, please give our staff the opportunity to make our hotel your home away from home...

Have a great day!!
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Atlanta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 10, 2012

This is a beautiful new product with great amenities. The room was spacious and it was great to have a sitting area as well as a kitchen. The staff was wonderful as well. The team went above and beyond to ensure we felt welcomed. I won't hesitate to stay here again when I'm in the Columbia area!

Stayed January 2012, traveled as a couple
Helpful?
2 Thank Ruth Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, Director of Sales at TownePlace Suites Columbia Southeast/Fort Jackson, responded to this review, January 11, 2012
Thank you for choosing the TownePlace Suites for your hotel accommodations. Our staff strives to provide a wonderful experience during your stay.. Providing excellent customer service to each guests truly makes our guests feel at home during their stay and with the wonderful compliment that you gave our hotel, this only shows that we meet your needs during your visit.

If you are in the Columbia area again, please allow our staff to make your reservations. Again, "Thank You" for the wonderful compliments that you shared with our staff!!!
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Northeast Ohio
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed January 10, 2012

Great place for a stopover on the way between northern midwest and south florida. New, fresh, clean with a courteous and efficient staff. Contemporary decor. Pet friendly ! Easy access off and back onto 77, with restaurants and gas stations close nearby. We were surprised that they served a full breakfast as this was not advertised on the Marriott reservation site. Overall great for our overnight stop.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BCC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, Director of Sales at TownePlace Suites Columbia Southeast/Fort Jackson, responded to this review, January 11, 2012
Our staff takes pride in our hotel and with your wonderful compliments it truly shows that we pleased our guests during their stay. The Deluxe Breakfast is a signature for the TownePlace Suites/SE and I will update our information on the Marriott website concerning our Deluxe Breakfast so that every guest will be able to enjoy this wonderful breakfast as you and your family did.
Again, "Thank You" and we hope that you are in the area again, you will make us your home away from home!

Have a great 2012!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Columbia Southeast/Fort Jackson

Property: TownePlace Suites Columbia Southeast/Fort Jackson
Address: 250 E Exchange Blvd, Columbia, SC 29209-2172
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Columbia
#6 Family Hotel in Columbia
#10 Business Hotel in Columbia
#21 Romantic Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Columbia Southeast/Fort Jackson 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
If you’re looking for hotels in Columbia, SC, you'll love the neighborhood-style living and great value of the new TownePlace Suites Columbia Fort Jackson. Our all-suite, extended stay Columbia, South Carolina hotel is minutes from Fort Jackson and the University of South Carolina - home of the Gamecocks. We're also near Colonial Center, Williams-Brice Stadium, and the SC State Fair. Here on business? Our Columbia, SC hotel is close to Shaw Air Force Base, Providence Hospitals, McEntire Joint National Guard Base, Sysco, and the Dorn VA Medical Center. Every suite features complimentary high-speed wired and wireless Internet access, fully-equipped kitchens, 32" flat-screen HD TVs, and luxurious bedding. Start each day with our complimentary deluxe continental breakfast. Make yourself at home in our pool or fitness room, on our sport court, or in our BBQ/patio area. And bring your pet - we're a pet-friendly hotel! Few hotels in Columbia, SC can beat our warm hospitality, so book your room today! ... more   less 
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Also Known As:
Towneplace Suites By Marriott Columbia Se/Fort Jackson Hotel Columbia
Towneplace Suites Columbia

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