Booked this hotel despite all of the negative reviews simply because we needed a place to stay that would sleep a family of 5 for the Carolina game. Arrived at hotel lobby and was met by a large disgruntled group of people that had booked the hotel 2 nights only to come back for the 2nd night of their stay to find their luggage had been moved out and their room had been rented out. Hated it for them, but grateful we still had a room. Arrived to our very musky room just ready to hit the sack only to find that they gave us the wrong room (not the 2 queen sofa sleeper nonsmoking suite we paid extra for) without enough places for our family to sleep. So, I dialed the front desk and told them they gave us the wrong type of room to which he responded "I'll leave a note for my manager". I mentioned that would not be acceptable as we did not have enough beds and we would need to be refunded for the extra cost of the "suite" we had already paid for. Once again we were told there was nothing they could do. After my family settled in the beds we did have and I on the DISGUSTING floor we got a call from the front desk. Someone canceled a 2 queen sofa suite & they could move us to the correct room type! Things were starting to look up - we said we'd take it. We move into the new even more filthy stinky smoky room and now we had enough beds but "they did not have any pillows for the sofa bed". They said we could not borrow one from the previous ro or we'd be charged for taking a pillow. Seriously?! We make do. Pull open the sofa bed to find it still had dirty sheets on it! Try to ring down to the front desk for a clean set, but the phone didn't work! Comical at this point, right? Managed to get some sleep despite the smoky stench, folded up the sofa bed in the AM and when we did about 20 TOENAIL clippings fell out of the mattress! Nasty!!! We about lost our breakfast!!! What a nightmare! Please do yourself a favor and book someplace else!
- Official Description (provided by the hotel):
- The Comfort Inn & Suites is a 67 room facility located near the Fort Jackson Main Gate off exit 9A on I77. We are conveniently located near restaurants and shopping. The hotel is located near the Riverbanks Zoo and Gardens, 6 miles from the University of South Carolina and near the South Carolina State House. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Choice Hotels, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cancelon, HotelsforEveryone, Orbitz, Cheap Tickets, Hotwire and HotelQuickly so you can book your Comfort Inn Ft. Jackson Maingate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Ft. Jackson Maingate Hotel Columbia
- Comfort Inn Columbia
- Columbia Comfort Inn