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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
Ranked #34 of 94 Hotels in Columbia
1 review
“Really pleasant.”
Reviewed December 19, 2013

It was very pleasant and nice.room service was prompt and pleasant and issues where handled promptly.food was wonderful and the diningnarea meat all expectations.I really really really enjoyed my stay and plan to do so again in the future

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STfaceless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    105
    57
    28
    10
    11
See reviews for
66
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63
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Philadelphia, Pennsylvania
Level Contributor
3 reviews
Reviewed December 13, 2013

I stayed at this location for 2 months for business and I was very pleased with everything. The staff was super friendly and accomodating. Rooms are nice and spacious. The beds were very comfortable and even though I went home on the weekends, I looked forward to returning. The staff, Jaime, Bailey, Lincoln and Tamara are very professional and courteous and I would not only recommend this hotel, I will totally stay here again!

  • Stayed November 2013, traveled on business
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Helpful?
Thank Chasewawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
1 review
Reviewed December 12, 2013

Staff really goes above and beyond to make your stay as enjoyable as possible . Bailey was a great help and very knowledgeable about great things to do while in the area . Would definitely stay again . Thanks guys !!!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
Reviewed December 11, 2013

Staff is always friendly and Bailey and Mark greet me by name when I come in on business. Rooms are nice, clean and comfortable with a sitting area and desk to work from. Rooms have a regular mini coffee machine, which I like because I can make coffee with my own stuff, as I like it.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGRHIE, General Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, January 15, 2014
Thank you kindly for taking time to review our hotel. It is extremely rewarding to know that our staff is remembered by guests like yourself. It is also wonderful to know that it is mutual and they remember you also. Hopefully I will have an opportunity to meet you also upon your next visit. Thank you once again and we look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
2 reviews
Reviewed December 10, 2013

Located near Fort Jackson and right off of HWY 378, this hotel is very clean, fresh and modern. The room was nicely appointed, bathroom very clean. The desk space was ample for doing after hours business email and work. Book early because graduation at Ft Jackson occasionally has all of the local hotels filled.

At check-in, Bailey was extremely friendly and helpful. While there are plentiful chain restaurants nearby, Bailey suggested local restaurants to visit for a dinner and a local attraction or two to visit.

I will stay at this hotel again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGRHIE, General Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, January 15, 2014
We appreciate you taking the time to review our hotel and let everyone know what a wonderful experience you had while visiting Columbia. We hope that the front desk was able to direct you to a restaurant that was enjoyable and that you had time to enjoy some of the attractions in Columbia.
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Boiling Springs, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 21, 2013

My family and I enjoyed our weekend stay. Our room was very clean and the staff was very nice and helpful. They also serve an excellent breakfast every morning. There are two restaraunts within walking distance (Shoneys and Waffle House). We will stay again the next time we are in town.

  • Stayed October 2013, traveled with family
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Helpful?
Thank Joyce1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, November 18, 2013
Thank you very much for your kind response. It is very comforting to know that you had a wonderful weekend stay and were very pleased with our hotel. I hope to personally meet you when you visit our property on your return trip.
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Charlotte
Level Contributor
192 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 17, 2013

I really enjoyed my stay. The room design was more catchy than I expected. Had the look of a nice Studio apartment, with the sunken living room floor.

Though I had never had a use for it before, it finally came time where I forgot to bring a toiletry. In this case, a razor. Mark was fast to get one for me and included packets of shaving gel. I hadn't expected those... it's like when you ask someone to pass you the salt, and they pass the pepper as well. Great anticipation of comfort by staff.

I had become familiar with Mark because during check-in 2 of my credit cards didn't work. I had to put it on the 3rd card, which I didn't really want to use. The exchange was memorable because there was never a sense of questioning my credit. It was not the first time he had seen a card not work, and assured me that it wasn't being "denied," just wasn't swiping. I appreciated his customer service and demeanor. (Hey Mark, the card did work at the gas station... so I don't know what was happening. LOL)

I didn't comment on food because I didn't eat breakfast in the hotel. I did have a wonderful stay.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rking3170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review, October 21, 2013
Hello,

I would personally like to thank you for taking the time to write such kind words. We hold our guests in the highest regard and we do our best to ensure that they never feel slighted or disprespected in any way. We also try to go the extra mile anywhere that we can to keep our guest satisfaction at a high level. I am so glad that you enjoyed your stay, and I look forward to your stays with us in the future!

Thanks Again,
Marc Muchuelas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

Property: Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
Address: 7329 Garners Ferry Rd, Columbia, SC 29209-2110
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbia-Fort Jackson 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Columbia hotel is surrounded by businesses and attractions. The Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson, located 14 miles from Columbia Metropolitan Airport (CAE) and 5 miles from the CLB Amtrak Station, puts you only minutes away from the major business and culture districts of Columbia, SC. Business travelers lodging in this Columbia hotel are less than five miles from the Vista and Five Points business districts as well as the State Capitol. You'll find our Columbia hotel is one of the closest accommodations to both Fort Jackson and the University of South Carolina. Both the Columbia Metropolitan Convention Center and the hotel's three meeting rooms are available for you to host an event while traveling. The area offers a vibrant cultural life. You can check out the art galleries in Five Points or relax at Finlay Park in the Vista near our Columbia hotel. Downtown Columbia hosts multiple art shows, free concerts, and cultural events throughout the year. You'll also find the peaceful Riverfront Park ,as well as Riverbanks Zoo and Botanical Gardens within seven miles of the hotel. This Columbia hotel shows you true southern hospitality by offering amenities such as a 24-hour convenience store and an indoor, heated pool and whirlpool. You'll enjoy a complimentary hot breakfast bar and a 100% non-smoking hotel room when you stay at the Columbia, SC Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Columbia-Fort Jackson
Holiday Inn Columbia
Holiday Inn Express Columbia
Columbia Holiday Inn

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