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Reviewed December 31, 2013

My family and I stayed at this hotel and we were pleasantly surprised with how clean the room was and extremely comfortable beds. The other amenities in the room were outstanding. Big rooms with seating areas! The prize if you book a head of time was not bad either. They offer a $15 voucher you can use at the restaurant on the first floor. The staff during breakfast was most gracious. There was an option for breakfast buffet or made to order. We chose the buffet which was excellent with a variety of items on the menu. The omelets and crepes which one could customize were outstanding. The food was perfect and the atmosphere fabulous! We will definitely stay here again in the future and highly recommend it to friends.

  • Stayed: December 2013, traveled with family
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1  Thank Hadasah1936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded January 3, 2014

Thanks so much for out outstanding Five Star review! We very much appreciate it as we are not a chain or franchise... We are a family owned and run business around for four generations. I am so glad that you enjoyed our breakfast and had a variety of the buffet and menu items. Please come see us again.
Erin T. England - Director of Sales and Guest Satisfaction

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Reviewed December 31, 2013

We stayed here 4 nights between Christmas and New Years. We liked this location after the hustle and bustle of downtown, with easy access to the Plantations. It is in a safe area and we were able to walk to several places to eat, also a grocery store. The room was exceptional, very clean and a very comfortable bed. While the weather did not permit us to use the beautiful pool area, it would have been perfect on a hot day.The Staff was very attentive and friendly. The restaurant served a nice breakfast (especially the omelet station on the weekend) to start out our day.

  • Stayed: December 2013, traveled as a couple
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1  Thank Karen_Wayne_KREW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded January 3, 2014

We so appreciate your wonderful Five Star review of our family owned and operated hotel. Thanks for the compliments on the convenient location, the amenities of the hotel and the staff. We appreciate your business please come again.
Erin T. England - Director of Sales and Guest Satisfaction

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Reviewed December 30, 2013

My boyfriend and I are currently staying at the hotel. This is our last night in and we have loved the hotel. We are in the King AirTub Suite. The room is decently large and it was very clean. The hotel uses "green" products from paper to Shampoo. The beds are very soft and each room has a built in thermostat. The staff was very courteous from the main desk to the housekeeping. . The Air tub was enough that my 6'3 boyfriend could completely stretch out with any problems. Room Service and Buffet in Trotters Restaurant inside the hotel was good as well.

My only complaints are the view (unless you have a view of the pool) is nonexistent and the air unit would make very odd noises when cutting on. Also if you are
wanting to see the various tourist attractions in Charleston it is a 15 minute drive to the Historic Charleston area and you drive though some run down areas depending on where you do. If you are into tourism sites I would choose a hotel across the bridge.

Room Tip: Room Service cost $3 charge, automatic 17% gratuity and sales tax.
  • Stayed: December 2013, traveled as a couple
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1  Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded January 3, 2014

Thanks for recognizing the value provided for the price. We appreciate that you realize that in exchange for a 10-15 minute drive (depending on traffic) you will save hundreds of dollars per night on a hotel room of comparable quality. Please come see us again.
Erin T. England - Director of Sales and Guest Satisfaction

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Reviewed December 30, 2013

This motel sports lots of marble surfaces and fancy rugs in the hall ways, but overall our stay was far from perfect. There was no hairdryer in the room (the "engineer" had to deliver one), the bathroom had no heat, and the (very chic) glass door in the shower stuck. I had to get my husband to push hard to open it. There is a strange system for breakfast. No free breakfast, but you get a $15 voucher per night. The problem is that the breakfast cost $8.99 each, plus $2.50 for coffee. That might had been okay if the food matched the elegant serving domes, but it didn't: canned biscuits, pale sausages, salty bacon, okay eggs, with orange juice and cranberry juice.
I won't be back.

Note that there is no indoor pool, though there is a fitness room.

  • Stayed: December 2013, traveled as a couple
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1  Thank jeanforrister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded January 3, 2014

We appreciate your feedback but I do need to correct a few non-facts put forth in your review. Firstly we are not a motel... we are a hotel and additionally we are a full service hotel. There is a major difference between the two. Like all full service hotels we have a sit down style restaurant with servers. We offer this service for those guests who value this convenience. Obviously it is not mandatory that you eat in the restaurant however we do offer a $15.00 per day credit to use that provides value to those who prefer actual food served by a chef over a "food type product" for "free". I am sorry to hear that you do not like those options. We hope to see you again.
Erin T. England - Director of Sales and Guest Satisfaction

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Reviewed December 30, 2013

Our family stayed at this hotel during Christmas week, 2013. We had a double bed room with sleeping sofa. The bed is very comfortable and the room is very clean and new. The front desk is very welcome and is willing to help. We had a corner room and it is very quite. Good rest after walking around the town during the day.

Couple of things can make this place better:
The building looks outdated from outside. The inside is very contemporary though.
Free breakfast instead of just giving people $15 voucher would be very nice. Point this out because in the morning I did see some thought the breakfast is free. The voucher will basically just covers the coffee and milk for kids.
More parking spaces would be better.

Room Tip: Corner rooms are very quiet.
  • Stayed: December 2013, traveled with family
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1  Thank softmud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded January 3, 2014

I am so glad to hear that you had a very nice stay and plan on returning. We rebuilt the hotel in 2012 and 2013 so all the guestrooms are new construction. Since we have a full service restaurant with waiters and offer this service as a convenience for our guests we have to charge for breakfast to offset the cost of providing this service just as any restaurant would. We hope to see you again.
Erin T. England - Director of Sales and Guest Satisfaction

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