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“High End Room Without the High End Price” 5 of 5 bubbles
Review of Town & Country Inn and Suites

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Town & Country Inn and Suites
Ranked #10 of 60 Hotels in Charleston
Certificate of Excellence
baseballfan1
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“High End Room Without the High End Price”
5 of 5 bubbles Reviewed October 5, 2013

I booked this hotel after checking Tripadvisor's reviews of several places in Charleston. This place was great! If you look it up on Google, you see an old picture of the street front. I saw it and was questioning my decision. Not an issue. The picture was from before they did the multi-million dollar renovation. The rooms are phenomenal! The staff was very helpful. Especially since the day we arrived downtown Charleston had flooded. When we checked in they let us know it was not advisable to try to get downtown. That probably saved us hours of sitting in traffic. And, boy was I glad I'd chosen a hotel that was not in downtown Charleston! It is situated close enough that it is a quick drive downtown but also not far from some of the plantations and other sites. It is right down the street from the Early Bird Diner which I highly recommend.
This hotel was less than half the per night cost of a few of the historic downtown hotels but probably worth twice that given the room and amenities. Check their website. The photos are true depictions - not the type that make it look better than the reality. Loved Town & Country Inn and Suites, I'm already planning to stay there again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank baseballfan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, October 10, 2013
Thanks for your kind review. I see that you appreciate all that we offer for the price. Just as an update… when you pull the hotel up on Google now, everything has been completed updated and shows the hotel as it is after the rebuild. Thanks for your business and we hope to see you again soon.
Erin T. England - Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,444 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Bluffton, South Carolina
Level Contributor
205 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed October 5, 2013 via mobile

On the outside this hotel looks like it was caught in the 70's. Check in anyway----because the guest rooms are gorgeous! They are completely updated, with luxurious beds, sumptuous linens, the most impressive toiletries, amazing furniture. It's not in the fancy part of town, but not that far from the historic district, maybe 15 minutes' drive. Go soon, before they raise their incredibly reasonable rates!

Stayed October 2013, traveled solo
Helpful?
1 Thank formerexpatCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, October 10, 2013
Thanks for your kind words and for sharing your great experience here at the hotel. We completed a total rebuild of our hotel guestrooms that opened in August 2012 and are in the midst of the hotel lobby, hotel restaurant, and hotel lounge rebuild to be completed by late spring 2014.
Erin T. England - Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 4, 2013

First time visiting Charleston for our Anniversary and we were not disappointed. This hotel lived up to our expectations for our stay Sept. 27-29. The staff was very helpful and appeared to be equipped with a wealth of information. Our room was very spacious and extremely clean. The beds were also extremely comfortable. The bathroom was beautiful and bright. The hotel is located near shopping and not to far from other Historic sites. Trotters the hotel restaurant was amazing. Dinner and breakfast was very delicious and we didn't have to wait to be seated. The staff was also very friendly and attentive. I most definitely will return again (next time with the rest of the family)!

After being out all day this was truly home away from home! Thank you Town & Country Inn & Suites!!!! :-)

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sexyma072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, October 10, 2013
We appreciate your compliments on the staff, the guestrooms, and our location. I am also glad that you thought Trotters, our on-site restaurant, was amazing and great food. Please remember us when you make your next trip to Charleston.
Erin T. England - Director of Sales and Guest Satisfaction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanford, Kentucky
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 4, 2013

This was our tenth anniversary and our first trip to Charleston. We splurged on the hotel and hoped for the best. We were very satisfied. The room was as good or better than the pictures which is rare. The furnishings were upscale and the whole room was in new condition. The carpet was pretty and clean. The bathroom was really nice with the walk-in shower, granite countertop and air-bath tub. There was a built in area with a refrigerator, microwave, coffee station, sink and shelf. Very handy. The front desk clerk and all staff was very courteous and helpful. This hotel was in a convenient area. A short drive to Magnolia Plantation and roughly a fifteen minute drive to Folly Beach and downtown. There was a Ruby Tuesday across the street and a Taco Bell, Cook Out and Cici's next door. We didn't try Trotters restaurant (located in hotel) but all the locals said it was great! Pool area was beautiful! We would definitely stay again and recommend to everyone.

Room Tip: After a long day, the air-bath tub felt good for achy and tired legs, feet and back. I was told all...
See more room tips
Green Features: We appreciate efforts on the hotels part to recycle and be environmentally conscious.
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TERESA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, October 10, 2013
I am so glad that you had a wonderful experience. Thanks for pointing out that the actual hotel, grounds, facilities etc...are better than the photos which is rare. We appreciated all the compliments and please come see us again.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

Had never been to Charleston but wanted to stay in the nicest place we could afford. This is a beautiful motel. I think it was recently updated. I would have expected to pay much for for the room. The bed was so comfortable and all the counter-tops were like granite. Bath had a tub and a separate shower glassed in shower. We didn't try the in-house restaurant because it seemed to be pricey. Would definitely stay here again. The location to down town and to some of the islands was very convenient.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wilhelmina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, October 3, 2013
Thanks for saying that you thought the hotel was beautiful and that your stay was more than you could have hoped for. I am honored to hear that you would have expected to pay much more than you did for what you received. Please come back and see us again and we thank you for your business in our family owned an operated hotel.
Erin T. England - Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

We are just back in Germany from a wonderful road trip through the South and I must tell you what a wonderful hotel that was.

I booked directly with a hotel, which was very pleasant. You get 15$ voucher per night for Trotters Restaurant.

Check In was a breeze, all ladies at the front desk were very friendly and helpful and always had a smile when we walked by or asked questions.

We booked the King Airbath Suite and absolutely loved the modern feel of the room. Here was someone at work, who has great taste. If you want to splurge a little, I suggest that you upgrade. It was so worth it.The room was tastefully decorated, great morning coffee with the Keurig machine. The open feel of the bathroom, the generous shower. We want this at home! But the highlight was the tub in between the room and the bathroom. Although we wanted to explore Charleston, we also spent a good amount of time in the room and at the pool area. The pool area pleased my eye. I enjoy Architecture and it had a very modern South Californian feel to it.

The bed was heavenly! I must admit, we are very picky about the bed, possibly this is a German thing. It was the best bedding we ever had. High quality sheets, and best of all, a very nice European duvet.

We liked the quality of things. Many times its the details that matter and here everything was perfection.

We extended our stay twice to 5 days, we just could not leave. And Charleston is so beautiful, we fell in love with the city.

Together with the Sonesta at Hilton Head Island, the Town and Country Inn was the best pick during our road trip.

Thank you everyone for making this a truly wonderful stay.

Room Tip: King Airbath Suite
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank alstergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, October 2, 2013
When you said that you wanted to thank everyone for making your stay truly wonderful I knew we had done what we always set out to do. Thanks for recognizing that and giving us a Five Star review!
Erin T. England – Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ventura, California
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

This hotel turned out to be perfect for us. We especially liked the separate walk-in shower and oversized bathroom.Great location,Historical district, the Plantation district, and Folley Beach, you are only about 15 minutes from all three.Very friendly staff and a nice restaurant. Would definately stay again. JB

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jbventura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this review, October 2, 2013
I am so glad to hear that your experience was perfect and that you would definitely stay with us again. Please contact me directly at 8943-571-1000 should you ever need anything in the future. We look forward to seeing you again.
Erin T. England – Director of Sales and Guest Satisfaction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town & Country Inn and Suites

Property: Town & Country Inn and Suites
Address: 2008 Savannah Highway, Charleston, SC 29407-6286
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Charleston
#2 Best Value Hotel in Charleston
#5 Family Hotel in Charleston
#8 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Town & Country Inn and Suites 3*
Number of rooms: 129
Official Description (provided by the hotel):
Completed in May 2013 a $12,000,000 total guestroom rebuild!! Located within a 15 minute drive of the historic district and featuring a level of comfort and attention to detail that will surprise you at this price point. Convenient onsite dining featuring locally renowned full service Trotters Restaurant serving breakfast, lunch and dinner in our smoke-free hotel. Enjoy a lush outdoor pool and courtyard, extensive hot breakfast buffet with servers, free wired and wireless internet access and a modern 6,500 square foot meeting facility. Wide variety of room types and suites available to accommodate every need including Family, Luxury, and Extended Stay Suites. ... more   less 
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Also Known As:
Town And Country Hotel Charleston
Town And Country Charleston
Charleston Country Inn

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