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“Great Stay!”

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Town & Country Inn and Suites
Ranked #8 of 61 Hotels in Charleston
Certificate of Excellence
Reviewed March 14, 2013

We were a little nervous when we pulled up... The front of the building was under construction. Pleasant stay, comfortable beds, clean, good layout, nice restuarant and bar. Overall customer service was good and would stay again. One bad thing we couldn't get the AC to stay regulated, it was always a little 2 cold or 2 hot.

  • Stayed: February 2013, traveled as a couple
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Thank Bjackson74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded March 19, 2013

Thanks for you review of our new hotel. We are so glad to hear that you would stay with us again and had a Great Stay!! If you need anything in the future please contact me at 843-329-3302.
Erin T. England - Director of Sales and Guest Satisfaction

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Reviews (1,592)
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1,455 - 1,461 of 1,592 reviews

Reviewed March 13, 2013

My husband, 2 year old toddler and I stayed here this past weekend as we were seeking a winter getaway. Do not be deceived by the outside construction! From the wonderful southern hospitality at the front desk to the beautiful rooms, this is not a hotel to pass by. We checked in late as we drove from PA and hit a lot of traffic, arriving to the hotel at 330am. We were kindly greeted and the front desk woman (whom I cannot remember her name due to the early morning hour), even apologized for our long ride and asked what she could do. Just that alone, goes above expectations beyond job requirements. We got up to our room (A king suite) and WOW! It was clean! And I must mention my standards of staying in any hotel, even 4 and 5 stars are that I carry my bottle of Clorox wipes and clean before anyone touches anything. There have only been a handful of places I have never done this and this was one of them. Kudos to the housekeeping staff for your attention to detail. I attempted to iron clothes for our dinner at Virginia on King friday evening and noticed as I ironed my skirt, it appeared someone tried ironing a grilled cheese on the iron. My husband called down to the front desk for a replacement and in all seriousness, I think they anticipated this as they were at our door no more than a minute later with a replacement iron. Thank you for your service. This is a wonderful place to stay with friendly staff, clean rooms, and attention to details. The Trotters restaurant offers a basic breakfast buffet with eggs, pancakes, omelet station, biscuits, sausage gravy, etc. We only did the breakfast, so I can only speak for that but they do offer lunch and dinner buffets. The only remark I have is one day they did not charge for my 2 year old for the buffet and the second day they did. I am not sure why. Overall, a wonderful place to stay and do not be deceived what lies behind the construction out front.

  • Stayed: March 2013, traveled with family
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1  Thank Rebecca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded March 14, 2013

I am so glad you chose to spend your winter getaway with us in our new hotel! Thanks for the compliments on your guestroom, the staff, and the attention you received when you needed things. I am so happy to hear that your stay was memorable. Please come again and tell your friends about us.
Erin T. England - Director of Sales and Guest Satisfaction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2013

Even though this hotel is under signigicant construction (outside) the rooms were very clean, renovated and updated. Very friendly professional staff and a great hotel restaurant on the premises. Affordable price and close to everything. We will definitely book this hotel again on our next trip to Charleston.

Room Tip: Don't let the construction outside discourage you from booking a room at this hotel. Rooms and...
  • Stayed: March 2013, traveled as a couple
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Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded March 14, 2013

Thanks for the wonderful compliments on our guestrooms, staff, our hotel restaurant, our convenient location and also on the price you paid as compared to what you received. We call that REAL VALUE! Thanks for letting us know that you will definitely return again!
Erin T. England - Director of Sales and Guest Satisfaction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2013

The price was fair, the room was awesome, and the service was very friendly! I definitely plan on coming back to stay here. Our room had an extra long, extra deep jacuzzi tub, which was a really nice touch. There was plenty of room to spread out in the suite and the room service was delicious. This is a great property!!

  • Stayed: March 2013, traveled as a couple
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Thank C_Strange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded March 14, 2013

Wow! That was a fantastic review we very much appreciate it! I am so glad to hear that you plan on returning to stay with us again. Please let me know if there is anything I can do for you in the future.
Erin T. England - Director of Sales and Guest Satisfaction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013 via mobile

My husband, two young children stayed here on a whim after deciding not to drive back to Savannah late at night. Most hotels were booked due to some function in town and we found this hotel on tripadvisor that had a few openings left. I admit at first glance we thought we had made a mistake but turned out they were renovating. The rooms were beautifully decorated, updated, and comfortable. The bathrooms had a stand in shower and a separate bath and they had eco friendly soaps, shampoo, conditioner that felt great on your skin. Room service menu has tasty items at affordable prices. We got a 15 dollar restaurant voucher to use at the onsite rest. Though we didnt use it, the food smelled great from the lobby. We plan on staying here from now on when we visit Charleston. Staff is friendly as well.

  • Stayed: March 2013
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Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded March 11, 2013

Thank you for pointing out that we give a $15.00 Food and Beverage Voucher per day to guests that book directly through the hotel over our hotel website OR over the phone. This allows them to eat a chef prepared hot meal in our restaurant with a server, real china, and silverware. That is an added value/benefit that we give our guests. I am glad to hear that you plan on returning to stay with us again in the future. Please let me know if there is anything I can do for you on your return visit!
Eirn T. England - Director of Sales and Guest Satisfaction

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Reviewed March 10, 2013

As per pictures, this place is wonderful. Room was delightful. We only had one negative comment, there was no full length mirror to use. Breakfast was absolutely the best at $7.99. I would rather pay & get something really good than to eat free cheap garbage. If you are looking for a romantic getaway, this is it!!!

Stayed: March 2013, traveled as a couple
1  Thank Fred E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded March 11, 2013

Thank You, Thank You, Thank You....I can see that you get what we are trying to do here… which is to provide superior quality at an affordable price. Your comment that you would rather have a real food meal than "free, cheap, garbage" is well founded as you must have received one of the "free breakfasts" that are offered in some other hotels and realized what you were actually getting for "free". Please come see us again. If there is anything I can do for you in the future do not hesitate to contact me and let me know.
Erin T. England - Director of Sales and Guest Satisfaction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2013

We loved this place. Very new and clean. To cold to go to the pool but it was very nice. The breakfast buffet was quite good. Very easy to get downtown from this location. If we return to Charleston we will definitely stay here.

Stayed: March 2013, traveled as a couple
Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin E, Manager at Town & Country Inn and Suites, responded to this reviewResponded March 11, 2013

I am so glad you feel that our new hotel is a great place to stay! We want all out guests to feel like they have got a new "friend in the business" when it comes to where to stay for future trips to Charleston. Glad you enjoyed our breakfast buffet as well. Please come see us again.
Erin T. England - Director of Sales and Guest Satisfaction

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town & Country Inn and Suites

Address: 2008 Savannah Highway, Charleston, SC 29407-6286
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Charleston
#2 Business Hotel in Charleston
#5 Family Hotel in Charleston
#8 Romantic Hotel in Charleston
Price Range: $112 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Town & Country Inn and Suites 3*
Number of rooms: 129
Official Description (provided by the hotel):
Completed in May 2013 a $12,000,000 total guestroom rebuild!! Located within a 15 minute drive of the historic district and featuring a level of comfort and attention to detail that will surprise you at this price point. Convenient onsite dining featuring locally renowned full service Trotters Restaurant serving breakfast, lunch and dinner in our smoke-free hotel. Enjoy a lush outdoor pool and courtyard, extensive hot breakfast buffet with servers, free wired and wireless internet access and a modern 6,500 square foot meeting facility. Wide variety of room types and suites available to accommodate every need including Family, Luxury, and Extended Stay Suites. ... more   less 
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Also Known As:
Town And Country Hotel Charleston
Town And Country Charleston
Charleston Country Inn

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