I had my issues with this hotel at first. This is the first Marriott property that told me no. My son's school was playing basketball at Citadel and they told us they were getting rooms for a special rate. The hotel told me at first that we could have the same rate as the school as soon as the school sent in a contract. After weeks of calling and calling I was told that the rate was only for the team. Usually when a company likes Marriott gives you incorrect info, they still honor what they originally told you. They didn't. I complained to Marriott HQ and they contacted the hotel. Well basically the manager didn't give me the rate or a decent rate. I went online and got a much lower rate (not the original rate the team got). The hotel staff provided excellent customer service.
- Official Description (provided by the hotel):
- Experience true southern hospitality and innovation at its finest at the Charleston Marriott. Our location overlooking the Ashley River offers easy access to beautiful downtown Charleston, SC. Recently redesigned modern guestrooms welcome you with stylish furnishings and plenty of space to relax, work or enjoy all that our beautiful city has to offer. Luxurious hotel amenities include high-speed wireless internet, shuttle service, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're downtown planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor pool or courtyard area. Our hotel is the one spot where you can work & play, mix & mingle, and connect & relax. That's brilliant. That's the Charleston Marriott! ... more less
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- Also Known As:
- Charleston Marriott Hotel Charleston
- Marriott Charleston