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Holiday Inn Charleston Riverview
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Reviews (1,138)
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All reviewstop floorfree shuttlegreat view of the riverashley riverrooftop restaurantshuttle servicebreakfast buffet isdowntown areahistoric districtan older hotelfolly beachthe hotel offersfront desk staffshort driveaaronmuscmarsh
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699 - 704 of 1,138 reviews
Reviewed September 2, 2013

Wonderful location. Great customer service. Everything we needed! Our room was spacious and very clean. (I never sleep well away from home, which is why I rated sleep quality as "very good".) Love the décor! The front-desk staff seemed very knowledgeable and eager to meet any needs or answer any questions we had. After searching for a reasonably priced hotel in Charleston, we were very happy to stumble upon this location. We will definitely visit and stay here again!

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank 65Sophia2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this reviewResponded September 10, 2013

Dear 65Sophia2013,
Thanks for staying with us! A great night’s sleep is exactly what we want for all of our guest. I am glad you loved the décor. Customer service is our number one goal and we strive to exceed every expectation you have. We cannot wait to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2013 via mobile

This hotel is wonderful!! Food was delicious, rooms are spacious, staff is friendly and the view is the best! My family and I loved everything about this place. The kids couldn't decide if they liked the pool or the pancakes more - we will definitely stay here again!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
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1  Thank ElizabethArtwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this reviewResponded September 10, 2013

Dear ElizabethArtwood,
Thanks for staying with us! I am glad you “Loved” everything about your stay we look forward to seeing soon.

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Reviewed August 30, 2013

The hotel was only moments from downtown and close to Folly Beach! For a family of 4 it was perfect for our budget! Because we stayed at the hotel my kids eat for free in restaurant which was a bonus. We loved the location and the restaurant we will stay there again in the fall.

Room Tip: Ask for a high floor
  • Stayed: August 2013, traveled with family
    • Value
    • Location
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    • Service
1  Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this reviewResponded September 10, 2013

Dear TomR,
Our location is perfectly located between Downtown and Folly Beach, you have the best of both worlds. Guest of the hotel with children under 12 eat for Free it’s a wonderful way to save money and start the day out right. We look forward to seeing you in the fall.

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Reviewed August 28, 2013

Our Room is a "100% smoke free room", but there is something like cigarette smoke.
The entire floor used to be a smokers floor.

Prices for dinner are premium, the food itself is midrange. Some vegetables were not cooked well. Some of the provided wines are fine.

Breakfast for 10 dollar, very few choice. No tea :-( (e.g. blacktea). Table was not clean. The breakfast is not worth it.

Nice view.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Tobintax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this reviewResponded September 10, 2013

Dear Tobintax,
Thank you for your business! We converted our hotel to 100% non-smoking and eliminated most if not all of the smoke smell from the 8th floor guest rooms. I will have engineering revisit your room and take the necessary steps to fully remove any smoke smell, thanks for bring it to our attention. In addition, I will have the F&B Director add “Black Tea” to our list of offered teas.

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Reviewed August 20, 2013

We decided to stay at this hotel to take advantage of "free" parking while on our Carnival cruise and use their courtesy shuttle service. Their shuttle is a ten passenger van with first come, first serve procedures. On two occasions, we were not able to fit pur group of 4 into the van. Cost $20 for the cab ride one way to downtown.

Frequency of the shuttle was very limited. It leaves the hotel at 7:30 am, 9:30 am, 1:30 pm, 3:30 pm, 5:30 pm, 7:30 pm and 9:30 pm. For a twenty minute roundtrip ride to and from downtown Charleston, you would think that it would run more often. To take the shuttle to the cruise port, they initially offered only early morning shuttle times. So you can be dropped off with your luggage really early at the cruise port and then lug your carryons through Charleston until cruise checkin time?? Really? We were finally able to coax them to schedule a 12:30 pm shuttle to the port for us. (On return to Charleston, it is a $20+ cab fare back.) The rooms were fine, breakfast buffet was okay but the cruise and stay rate jumped our cost to $218 per room from $94 rates for room only.

Next time, I will just park at the port!

Stayed: August 2013
Thank LorraineT808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this reviewResponded September 10, 2013

Dear LorraineT808,
We appreciate your business! The Cruse Park and Stay package has many benefits for guest you can park your car complimentary at the hotel while enjoying the cruise. The complimentary shuttle will take you to the port the day of the cruise; however, we do not pick up guest after the cruise because of time delays and security at the port. A normal cab ride from the port to the hotel is around $20.00. Our scheduled times to the port start at 7:30 am and run every 2 hours thereafter if needed we will have additional runs to the port for your convenience.

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