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Embassy Suites by Hilton Charleston - Historic Charleston
Ranked #44 of 59 Hotels in Charleston
DC
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice unusual hotel”
4 of 5 stars Reviewed January 18, 2013

The hotel is the old location of the Citadel (Military College of South Carolina) and I have stayed there twice over the past three years. Each stay was good. The overall ambiance is that of an Embassy Suites property; however, almost everything is done in a way that's different from other Embassy Suites hotels. The breakfast/restaurant area is a rather small room to the side of the lobby. The reception area (drinks/snacks) is a rather small bar area just inside the main door, The rooms are a bit small for an Embassy Suites hotel and are somewhat dark (very few windows). Would I stay here again? The answer is a definite yes.

Stayed January 2013, traveled on business
Helpful?
Thank GlobalTraveler1DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,468 reviews from our community

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    125
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
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  • English first
  • French first
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English first
Seoul, South Korea
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 18, 2013 via mobile

It's pretty hard to find a decent, well priced hotel in Charleston. The Embassy Suites is nice with a beautiful entryway. I'm not a huge fan of Embassy Suites because I think they are old, but this was a pretty good place to stay. The location was good, although a tad further than I thought to the market, but definitely walk able.

The service was great. The amenities were standard. In general, it's a nice hotel and I would recommend it.

  • Stayed January 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank conbonKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 12, 2013

History abound in and around the hotel which was the original Citadel. The hotel is situated in the heart of Charleston. Charleston is the place if you love history.

The lobby and lounge area is tasteful and quite beautiful in the evening. Free drinks are served around five or six o'clock and that's nice, The free breakfast is so so. The rooms are a bit odd in that they were probably once dorm rooms; thus they are not your typical hotel suites. In most hotels there is a closet in the front foyer; our suite only had a wardrobe in the back bedroom. There needs to be a wardrobe in the living room or front room. Also the furniture is drab and could use some refurbishing.

It's worth about $150 a night because of the location. I must admit the staff there was warm,courteous and hospitable. However, I would not stay there again because it's just too pricy for the accomodations.

  • Stayed April 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank dhusbands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2013

Our stay was wonderful. Room clean and comfortable (five of us in a double suite). Great view of the park with beautifullly decorated tree in the cente. Staff was attentive and ready to assist in every interaction.

Room Tip: Our fourth room overlooked the park across the street. A large window made for a great view.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danville, Georgia
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed January 4, 2013

Nice historic hotel, in a very good location for Charleston viewing. A bit pricy for the accommodations, but the history of the building, Citadel Military College makes it unique, and understandably different. Great brick feature wall in our room, great bed, wonderful pillows, and sheets. Hotel staff was wonderful, and very helpful.
We were disappointed by the quality of the cooked breakfast, tasteless omlete, cut fruit limited to melon, rather bland sausage. Room was very clean, but likely the cheapest toilet paper ever found in this price of hotel. Overall a nice stay, would be a value at around $150/night, but overpriced at $200 plus. Parking at $14 was steep for Charleston, at non-discounted rate in a city garage.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESsalescoordinator, Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, January 8, 2013
I am so pleased to hear you enjoyed our location which is very conducive to the historic sights. I'm sorry to hear about the quality of breakfast items served and your disappointment with some of the amenity charges. I'm reviewing this with our team and will make the necessary changes to our menu items. We will also re-examine our current offerings to ensure we're meeting guest needs and expectations. I hope you come back to see us and our lovely city again.

Kind regards,

Nora Sturgeon
Guest Services Manager
Embassy Suites Historic
337 Meeting St.
Charleston, SC 29403
Hotel (843)723-6900
Nora.Sturgeon@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2013

Embassy Suites Downtown Charleston was a great hotel. My family really enjoyed the history present in and around the hotel. Wonderful location for the downtown experience. Would stay their again. Good location for an indoor event. You can park and enjoy without moving your car. Manager Reception was Awesome!!!!

Room Tip: Corner Suites are larger. Beds not so firm, but comfortable.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank tabski_1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 30, 2012

We arrived here yesterday. Very disappointing and expensive for an Embassy Suites.
1) Structurally - the room is old with only one window. There is massive banging (from a pipe) that shakes the entire room. My parents got a room in the mezzanine floor and it had NO windows.
2) The carpet is dirty and there is (black?) mold above the shower.
3) Double beds are small.
4) Very dark and dingy
5) Fitness center? How about Fitness box? One treadmill and one elliptical. Very disappointing.
I'm sure there is better places to stay for the money around here. Ugh! Get me out of here!

  • Stayed December 2012, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Judy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESsalescoordinator, Manager at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review, January 2, 2013
Thank you for taking the time to write a review about your current stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you are unhappy with the look and feel of our property. Please direct message me your information so I can gather more details and help remedy some of your concerns.

Kind regards,

Nora Sturgeon
Guest Services Manager
Embassy Suites Historic
337 Meeting St.
Charleston, SC 29403
(843)723-6900
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Charleston - Historic Charleston

Property: Embassy Suites by Hilton Charleston - Historic Charleston
Address: 337 Meeting St, Charleston, SC 29403-6402
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Charleston
#30 Family Hotel in Charleston
#31 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Charleston - Historic Charleston 3.5*
Number of rooms: 153
Official Description (provided by the hotel):
A historic landmark, within the walls of the original Citadel, the Embassy Suites Historic Charleston is a grand restoration and is well located, adjacent to Marion Square, and walking distance to many major Charleston attractions including the College of Charleston, MUSC, fabulous restaurants and King Street shopping. Enjoy our complimentary cooked-to-order breakfast and nightly Manager's reception. We look forward to welcoming you to the Holy City with warm, Southern hospitality. ... more   less 
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Also Known As:
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston
Charleston Embassy Suites

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