The location should not deter someone from staying here. Access to historic Charleston is available by walking or the free trolley. Some good restaurants are also within walking distance the hotel recommends. The room included a small couch and well maintained. It looked like it was recently renovated. Parking can be tight, but valet parking is available when the lot is full. So why not five stars. Three problems that can be addressed. The hotel has a policy of writing and displaying your room number on the parking pass placed on the dash of your vehicle. The pass is understandable, but why risk privacy and security by advertising one's room number. Instead keep a record of the license plate number at check in. The front desk would not honor my request to keep the room number off the pass. Secondly, the front desk was good enough to alert us to the free trolley into Charleston, but incorrectly told us to wait outside the side door. The actual stop was a few hundred feet away and out of sight at the curb. We missed the trolley and had to walk into town rather then wait 30 more minutes. Finally, the front desk staff member incorrectly circled the hotel's location on the map provided. When we did return by trolley we got off a few blocks from the actual location and it took us some time to find our way back to the hotel. As stated, these problems can be corrected.
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- Also Known As:
- Comfort Inn Charleston Hotel Charleston
- Comfort Inn Charleston Sc