Visited this restaurant summer 2013 and still unhappy enough to share a negative review. That's how bad it was.
We had friends in town that wanted oysters/seafood, so we thought what better place than Pearlz? They had received great reviews, after all.
We showed up and the hostess yelled at us that they were on a wait. I say she yelled because she had to yell - it was extremely loud inside this place. We wanted a booth rather than sit at the communal tables, so we were put on a waiting list and the hostess collected our cell phone number. She was going to call us when the table was ready.
We went down the street to the Gin Joint for a couple drinks, which were excellent.
We got a call about 45 minutes later saying that our table was ready. We hurried back to the restaurant, but when we got there, we were told that we had to be put back on a wait. Apparently the owner showed up with his mother and they decided to seat them instead of us.
That's just plain ridiculous and is nothing short of an abortion of customer service.
After another wait, we were seated. The waitress had to yell at us to communicate. The oysters were OK, many were very small.
One of our guests ordered the mussels. She noted that they tasted funny and smelled pretty rotten after eating just a couple. The waitress came over, as did the manager, and we overheard the waitress telling the manager that she thought they smelled bad when she brought them out.
So WHY DID YOU SERVE THEM TO US???
They took the mussels off the bill, but made no apologies and didn't offer another entree, free desert, or anything. They simply took the mussels off the table and that was it.
Our guest ended up getting violently ill that night and into the next day. I guess that's to be expected when you eat mussels that have turned.
Everything else we ordered was just sort of blah. The fish and chips included burned fish and chips that were so stale there's no way they could have been fried that day. Our cocktails were subpar and didn't taste as if they were proportioned correectly.
The waitress was inattentive after the mussels incident - I assume she thought her tip would be small because she gave us terrible service afterwards.
We paid the bill and left.
We won't be back. I've had similar experiences at other restaurants owned by the same company and have never been impressed with one exception: the oyster roasts at the Pearlz in West Ashley are usually pretty awesome.
Skip this place and find a local restaurant that will serve you fresh seafood in an atmosphere that will allow you to actually have a conversation with the person sitting across from you.