I couldn't have been more satisfied with our airport transfer for my family of six. Thomas was waiting for us in a large comfortable Mercedes van. He provided friendly professional service with lots of great recommendations for our stay in Charleston.
Prior to our arrival Tatiana kept in touch by email to make sure our pickup went smoothly. Highly recommend

Having seen positive reviews on google for this cab company, I decided to use the Charleston Black Cab Co. for transport to and from the Charleston Airport to the Downtown Courtyard Marriott on my first trip to Charleston. Not knowing the area well, I figured out with a bit of comparison that the quoted rate between the airport and downtown hotels was relatively competitive for the level of service that was being offered. I was able to pre-book both trips over the phone, with the peace of mind that they flight would be tracked, efficiently provided payment information (even with a dropped call and a quick call-back), and received confirmation emails soon after. The flight arrived after 2300; and upon turning cell service back on, I had a text stating that a driver had been sent and would be on site soon. By the time our luggage was starting to come into the baggage claim area, I had received a phone-call from the driver, Mike, who stated who he was and his location (he was more than willing to wait however long the luggage took, and was waiting outside of the car when we exited the airport). Although later in the night, Mike was personable and extremely knowledgeable of the Charleston area which was a great introduction of the city. The following day the company contacted me to ensure that the experience was desirable and I also had an email from the driver himself, which was more than expected. The return trip to the airport was scheduled for 0900; and although delayed by traffic our driver promptly called to notify me that she was almost there and had great professionalism upon arrival.

My only critique is as followed:
On the Charleston Black Cap Co. Website, under the service rate tab, followed by airport transportation... There is a blurb about the standard "Premium Service, We will always flight track your arrival time and our drivers will text you their name and number. We will meet you outside of baggage claim at the limo curbside location with cold water waiting in your car." My flight arrival time was tracked (I am sure), the driver texted me with both name and number, I was met outside of baggage claim; however, there was no cold water. I know that this is a tiny part of the offered service... but if there was water it was not noticeable or offered and I had previously seen this statement when booking but did not want to be awkward and ask. The only reason that I note this is because my fiance was parched as we were getting off the airplane and I diverted her from buying an airport drink because I had assumed we would have water offered to us. She was able to get drink the moment we got to the hotel, but for future riders, I hope this is not over-looked.