Me and my wife stayed at this motel for two nights. I review this motel with 2 stars because:
++ this motel is a good location for visiting Charleston
+ you can manage to get a good weekday rate (about 60-70 USD)
~ room & bathroom have been as expected
But some negative aspects made us feel disappointed:
--- the weekend rate (about 130 USD) was excessive for that place – I would not book it again for this price!
--- internet-access did not work the first evening: I informed the reception about the problem. The lady there did not feel really concerned with this issue: she told me, that this problem has occurred the whole day, but I can phone the help desk of the internet service provider if I want to know further details (!!!). I had to do so, because I needed a connection for making reservations for our next stay (support could find a solution within in 30 minutes)…
- breakfast: we really did not expect anything special, but at this inn nobody ever thought about making it a little bit nicer or better –you will feel this. For a weekend rate of 130 USD it was just inferior.
- staff: no smile, when arriving; no help with the internet-problem; even no “good bye” after checking out.
- some problems in the room: the major room-light did not work, the refrigerator made some annoying noise – when not cooling too (I turned it off the second night), TV problems (TV seemed to be interfered), the bed was squeaking.
After all I will for sure not stay at this motel again, just as little I would recommend it to others…
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- Also Known As:
- Best Western Sweetgrass Hotel Charleston
- Best Western Charleston
- Charleston Best Western