This was my third visit to charleston but my first stay at this motel. I had made reservtions in advance for two joinning rooms, when we got there thoes rooms were not available however once the desk clerk found out we had brought with us a child with medical problems she promptly arranged for joining rooms so that we could assist our son and his wilfe with the children. Her thoughtfulness meant so much to us. Linda who worked in the breakfast room was a total gem. She went above and beyond to assist us and everyone else there. With all the guest she came incontact with, she still knew my granddaughter by name.The maid who cleaned our rooms was very helpful as well. Every staff member we came in contact with was helpful, friendly, and yet professional from the front desk, to the maids to the maintance. They assisted with directions to attractions, printed thoes directions and gave discount coupons to the attractions we chose. I have stayed at three hotels including the high end Francis Marriott, but the staff at this hotel is what made out stay so comfortable and enjoyable.
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- Also Known As:
- Best Western Sweetgrass Hotel Charleston
- Best Western Charleston
- Charleston Best Western