I was at the same baseball tournament with the reviewer below, and I agree that this Holiday Inn Express is a very nice hotel. Rebecca (the General Manager) was a tremendous help in accommodating some special room requests that we had before our arrival. Carolyn, Elaine & Mike greeted us with a smile every morning, and kept the breakfast area clean and well stocked. They were a pleasure to see and talk to every morning! The front desk staff was also very welcoming and helpful.
The only thing that put a very big damper on the week for us and for our sons was being accused of disruptions and out-of-control behavior for some incidents that were proven to be caused by another baseball team. Nathan, the Manager, stormed onto the boys' bus upon return from a game, accusing them for a 2nd time before investigating the matter. They were told they would be thrown out of the hotel and that police would be called. Had he done his job, he would've discovered that the guilty parties were a completely different team. All he needed to do was ask his staff members (who were disrespected by the guilty parties for the whole week) or for that matter, he could've just walked down the 4th floor hallway. We stayed down the hall from the members of the Ohio team, and witnessed their outright disrespect for the staff & other guests. But it was easier to believe that the boys from NYC were the guilty ones, I guess. As of today, no apology has been extended to the players or their coach by Nathan, which should have been done as soon as he discovered his terrible mistake.
Despite this incident, I would recommend this hotel based on the wonderful group of staff members (excluding Nathan).
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more less
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- Also Known As:
- Best Western Charleston
- Charleston Best Western