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“Typical Holiday Inn Express”

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Holiday Inn Express Charleston Downtown - Medical Area
Ranked #48 of 62 Hotels in Charleston
Reviewed April 10, 2014

Having the words "Charleston Downtown" in the title are a little misleading because this hotel is on the outskirts of downtown. Not within walking distance of any of the historical homes/museums/shops downtown. However, there is a downtown trolley stop by the hotel. If you have a car, being on the outskirts of downtown is not a problem, as it takes about ten minutes to drive into downtown. It's about a 20 minute drive from the hotel to the plantations.

The facility was clean. Breakfast was adequate with many choices; the same fare Holiday Inn Express usually has wherever you go. Would have been nice if the outdoor pool was heated; too cold to swim in it in April.

I got a reasonable rate on Hotwire which made this a good choice.

  • Stayed: April 2014, traveled with family
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Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded April 13, 2014

Thanks so much for taking the time for the feedback. The complementary trolley will transport our guest to the historic district. We hope next time you are in Charleston we will have the opportunity to exceed your expectations. We appreciate your business.

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494 - 500 of 783 reviews

Reviewed April 6, 2014 via mobile

Room was not really all that clean. The breakfast was not good at all. The orange juice was watery and the fake omelet shad processed cheese in them. Staff was great. We paid too much for too little. I would look elsewhere unless I was very price sensitive and received a fabulous deal.

Stayed: April 2014, traveled as a couple
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded April 13, 2014

Thanks for the response. We apologize that we failed you when you stayed with us. We would love to exceed your expectations next time you come to Charleston, and use this review as a training opportunity for future guest.

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Reviewed April 3, 2014

We had a wonderful stay here and had several times where we needed directions. (I should show this to my wife since it proves I CAN ASK FOR DIRECTIONS! -- LOL) Anyway, There was a young man named Chris who was not only helpful, but went above and beyond by furnishing us with a map, as well as outlining the directions that would get us where we wanted to go the quickest, or the most scenic! He was always ready with a cheerful smile and a pleasant disposition. THANKS CHRIS!

Room Tip: I prefer the river view. :)
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  • Stayed: March 2014, traveled with family
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1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded April 13, 2014

Thanks so much for the kind words about the Holiday Inn Express Charleston Downtown Ashley River. We also know Chris to be a very helpful and outgoing colleague. Please call us at 843-722-4000 next time you are in Charleston, so we can personally make your next reservation with us.

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Reviewed April 2, 2014

Our 2nd time there. We had a great experience! The hotel is immaculate. The room was clean, bright, nice river views. So close to downtown($8 cab ride! for two.). Everyone there made us feel like family. Rebecca, Nathan, Kelli, Chris, Rachel, Jami, Elaine, Becca, and the staff were fantastic! We just can't say enough!!

  • Stayed: March 2014, traveled as a couple
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1  Thank Alice_and_Kenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded April 13, 2014

We really love to hear such a positive review about the Holiday Inn Express Charleston Downtown Ashley River. We are anticipating your 3rd visit, and cannot wait to continue to surpass your expectations. See you soon.

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Reviewed March 31, 2014

Spent a long weekend at this Holiday Inn Express during March, 2014. Very clean room, excellent breakfast provided in the lobby each morning and an extremely friendly and helpful staff. Every employee we encountered from the housekeeping staff to the management had a smile and greeted us as we moved around in the hotel. The manager, Rebecca, was very helpful and recommended great restaurants and attractions in the Charleston area.

Stayed: March 2014, traveled with family
1  Thank Kel88c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded April 13, 2014

Thanks a lot for the kind words about the Holiday Inn Express Downtown Charleston Ashley River. We hope to continue to exceed our guests expectations, and we hope to see you next time you visit Charleston.

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Reviewed March 31, 2014

We thoroughly enjoyed our stay at the Holiday Inn Express Charleston Downtown - Ashley. Every member of the staff was very helpful and friendly, especially Rebecca Ruttiger who gave us great recommendations for sightseeing and restaurants. Each member of the staff always had a smile and offer to be of help. The breakfast was the best I've seen offered with a very large variety of breakfast foods and fresh fruit. We loved the view of the river! We hope to make return visits to this hotel!

  • Stayed: March 2014, traveled with family
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1  Thank Sandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded April 13, 2014

Thanks for the remarkable review about the Holiday Inn Express Downtown Charleston Ashley River. Our General Manager Rebecca is a great mentor to our entire staff! We hope to see you soon, so you can see more of Charleston.

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Reviewed March 27, 2014

We were in town for a couple of days, and chose this property because of it's location mainly. It is close to a lot of attractions, restaurants, and the downtown area. It is very accessible from the highways, and fairly simple to get in and out of. It is a multi-floor hotel, with great elevator service. The free breakfast offered was more than ample to get your day started. As with most Holiday Inn locations, it was very clean, and there were no disappointments. Give them a try!

Room Tip: We asked and paid a little extra for a river view (which was great) but there is a city bus terminal...
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  • Stayed: February 2014, traveled as a couple
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3  Thank Toadbite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Medical Area, responded to this reviewResponded March 31, 2014

Thank you so much for your wonderful recommendation!

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Additional Information about Holiday Inn Express Charleston Downtown - Medical Area

Address: 250 Spring St, Charleston, SC 29403-5102 (Formerly Holiday Inn Express Charleston Downtown - Ashley River)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Charleston
Price Range: $113 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Medical Area 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charleston Downtown - Medical area. We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 
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Also Known As:
Best Western Charleston
Charleston Best Western

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