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Holiday Inn Express Charleston Downtown - Ashley River
Ranked #46 of 60 Hotels in Charleston
Burgess Hill, England
Level Contributor
156 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Very nice stay”
4 of 5 bubbles Reviewed November 9, 2013

Hotel No 12 on our 24 day road trip to Florida via NE and Blue Ridgeway Parkway. Chose this hotel because it was near the interstate on the way to Savannah and it was on the free tram route to historic Charleston. Very nice stay, good size clean room and bathroom. Bed and bedding good quality so had a good night’s sleep. Finding a seat for breakfast was difficult as there was a meeting taking place in the overflow breakfast room. Good selection however. Were able to leave car at the hotel until 3pm whilst we took tram into Charleston so this was very much appreciated. Would definitely stay again and can recommend.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank jaav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, November 18, 2013
Wow! What a long trip! I’m sure it was beautiful! Thank you for visiting us here in Charleston and we appreciate the very nice review and recommendation.
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692 reviews from our community

Traveler rating
    248
    222
    143
    49
    30
See reviews for
226
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63
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 7, 2013 via mobile

Quick check in, gave complimentary water and candy, which was nice. Room was very clean and loved the selection of types of pillows. The price of the room was a bit much for a weekday stay, but I think this was due to limited availability elsewhere. Complimentary breakfast was jam up!

  • Stayed November 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Suzzyq92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, November 8, 2013
We love to recognize our IHG Rewards members with a special treat at check-in! We’re glad you enjoyed the clean room and choice of soft and firm pillows.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 7, 2013

We stayed at the hotel on our way back to Florida on November 4. The hotel room was clean and the staff was very informative and friendly. We were very happy with the breakfast with much to choose from and the staff of Jami , Elaine, and Robin who refilled the scrambled eggs right away when they were getting low and gave us pointers on what to see in the city.They were very helpful and could not do enough for us . Also on top of all that it is pet friendly and my dog was treated well with some special treats . We will stop there again !

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maureen375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, November 8, 2013
Thank you so much for your wonderful comments. Robin, Elaine, and Jami appreciate the acknowledgement! We hope to have the chance to see you and your doggie again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gaffney, South Carolina, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 7, 2013

Excellent service and hospitality, having stayed at the same property under a different name, it was a wonderful experience this time. Everyone was very friendly and parking was exteamely easy since it was in Charleston.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rand S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, November 8, 2013
Welcome back! We are happy to have you back under the new Holiday Inn Express flag. We are so happy we can offer you such a wonderful experience. We appreciate your business and look forward to having you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed November 5, 2013

We stayed here Nov 1-3 for The Citadel's homecoming weekend. The location was ideal for walking to the football stadium, which is why we chose it. However, the location is also extremely loud. There was lots of traffic noise (ambulances, trucks). In the wee hours of Saturday morning, it sounded like a dump truck dumped its whole load right outside the hotel. No way that didn't wake EVERYONE. The continental breakfast was exactly what I expected, but I'm not a huge breakfast eater. The hotel was clean, and the staff was friendly.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lewisvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, November 6, 2013
We appreciate your visit! We offer a great location within walking distance to the Citadel Football stadium and close to MUSC. Unfortunately this convenience does come with busy city sounds. We apologize for any disruption in sleep you encountered and thank you for the compliments on our clean hotel and friendly staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 5, 2013

This being our first visit to Charleston, the front desk staff was very helpful, welcoming us upon our arrival, offering a reasonable nightly rate and pointing us in the right direction, literally and figuratively, toward downtown and the attractions we wanted to see. I wouldn't say it's within walking distance of the historic district, but it offers a solid compromise in location and price. It was maybe a 5-7 minute drive to the Visitors Center, where many of the tours originate. Parking downtown is available, but it will almost always cost you at least a few dollars.

Our room, although small, featured a comfortable king bed, which is what we're all really after, isn't it? Not much of a view from our slider (defunct fast-food business), but there's little time to be in the room with Charleston beckoning.

Again, kudos to the guys at the front desk. You really make the place!

Room Tip: Ask for a room on the pool side of the hotel. It'll prevent you from looking out your window at...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tedtom51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, November 6, 2013
Thank you for the wonderful review. We enjoy providing our guests information about the area and all the great things to see and do in Charleston. We are happy you found a great value in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmot, Arkansas, United States
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed November 3, 2013

You are quite a distance from the real downtown of Charlston which is the area around King Street, Meeting, and Bay Street. You have to rely on taxi service which is one of the most unreliable services in the many cities I visit every year. After four days I found the Green Taxi to be the most efficient and to not depend on the Express Cabs. This Express Holiday Inn does not make the rates clear when you are booking your rooms. I booked for four nights and the rate quoted was not the rate for all four nights. The rate changed on the week-end from $119 to $245 on the week-end and this was never stated until I checked into the room. It was Halloween Week-end and all hotels were full so I had no choice but to stay. IThe rooms, however, were very comfortable and clean. We booked a taxi for the airport run for our return and they did not call until early that morning and the taxi was very late. The location is not one I would do in the future. The hotel is on the outskirts of downtown Charleston and there are so many more hotels located in an area which is good for walking to historic sights and area restaurants.

  • Stayed November 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, November 4, 2013
We apologize for any miscommunication. We advertise ourselves as an option for travelers who would like to be close to the Historic District but who are looking for value as well. We are located about 1.5 miles from the Historic District along the Ashley River side of the Downtown peninsula. Our rates do vary from day to day and multiple night stays are often quoted as an average daily rate for the ease of our guests. This does cause some confusion at times. Again, we apologize and do appreciate having you as our guest. Thank you for providing your feedback to future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Charleston Downtown - Ashley River

Property: Holiday Inn Express Charleston Downtown - Ashley River
Address: 250 Spring St, Lockwood Drive, Charleston, SC 29403-5102
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Ashley River 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 
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Also Known As:
Best Western Charleston
Charleston Best Western

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