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Holiday Inn Express Charleston Downtown - Ashley River
Ranked #42 of 59 Hotels in Charleston
Myrtle Beach
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed June 10, 2013

This Holiday Inn Express is in a great location to MUSC (Medical University of South Carolina), actually walking distance, but has a complimentary shuttle between. Rooms are very nicely decorated, clean, fresh, very enjoyable. Beds have 2 types of pillows and are very comfortable. Lobby is clean and bright. Highly recommend if needed.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, June 12, 2013
Thank you for your wonderful review. We are so convenient to MUSC and Roper Hospitals like you mentioned. And with complimentary parking, we provide a great value if requiring a visit to the hospital.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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615 reviews from our community

Traveler rating
    230
    202
    131
    36
    16
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Stoughton, Massachusetts
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 9, 2013

Decent value but too many design quirks for staff to overcome. Rooms fairly small with a way too loud A/C unit next to the bed. Bathrooms undersized with no place to store toiletries--and shower doors are backwards--have to climb over toilet to reach shower controls. Insufficient # of parking spaces and if it rains at least half of them will be flooded ankle deep. Property is more than a bit tricky to find and staff not too helpful re how to drive into downtown efficiently. But staff is very friendly and breakfast is a cut above most comparable hotels that serve a free breakfast community style. Lots of families on vacation suggests good value for those travelling with kiddos.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Forrest L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, June 12, 2013
Thank you for complementing our staff and great free hot breakfast bar! It sounds like you were visiting us during Tropical Storm Andrea which made for a bit of creative parking and driving around Charleston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 9, 2013

The rate we received was wonderful, but for 3 ladies on a girls trip, the bathroom was too small. The property was nice & clean, staff very professional & helpful, but compared to the Holiday Inn Express Savannah, it lacked a little of the amenities we enjoyed there. The Savannah property had free ice cold water bottles as guests returned from sightseeing & complimentary ponchos, which was very nice since it was raining. In addition, the parking was not adequate in this situation. We were there the night Tropical storm Andrea came through & most of the parking lot was flooded. There as no where to park.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dianag1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, June 12, 2013
Thank you for visiting us even during Tropical Storm Andrea. I apologize that we were not able to offer you an ideal Charleston visit due to the storm. We will absolutely take your comments into account to help improve our guest experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abbeville, South Carolina
Level Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed June 8, 2013

I needed to combine reservations the week before. I spoke with a young woman who took my info, put me on hold, and quickly came back with my situation handled exactly as I had wanted.

The property is a little tricky to get to but has ample parking which is a treat in Charleston.

The breakfast was full of choices and they have lots of seating area.

I couldn't find my computer charger when I get home. They haven't found it but had looked exhaustively.

Room Tip: The river view is really nice to wake up to.
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CofCMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, June 12, 2013
Thank you for your wonderful review! We are still keeping an eye out for that charger! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 7, 2013

My wife and I spent four nights at this hotel while sightseeing in Charleston. The hotel was remodeled earlier in the year and was clean and bright. The staff were eager to please and provided helpful advice about how to get around Charleston. The free breakfast areas was large and well designed and the food met our expectations. However, there are no nearby restaurants other than a McDonalds. There is a free trolley bus that runs past the hotel every half hour and takes passengers to the visitors center downtown.

Although our stay at the hotel was pleasant, if we were doing the trip again we would research the numerous B&Bs that are more conveniently located in the historic section.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Edward A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, June 19, 2013
Thank you for staying with us! We are happy you had a pleasant experience. A B&B in the Historic District is a wonderful option for Charleston however if you find yourself in need of a value driven alternative, we would be honored to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 6, 2013

My father is a priority club member so he booked this hotel for my & my husband's honeymoon. We stayed for a week. During our stay every staff member - from janitorial staff to front desk - impressed us with their friendliness! I will definitely stay here again on returning to Charleston.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank marah_wood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, June 8, 2013
Congratulations again on your wedding! We are so happy you were able to enjoy Charleston for your honeymoon. I hope we get to see you on your 1 year anniversary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2013

Was in Charleston on business but when I return for personal visit, I will stay here again. Staff was very pleasant. Rooms were very nice and obviously recently upgraded. Hotel was busy so had to park a little ways from room but there was space available and I liked that it wasn't a garage I had to navigate through. Location is very good.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review, June 8, 2013
Thank you for choosing us for your business trip. We make a great location for both business and pleasure!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Charleston Downtown - Ashley River

Property: Holiday Inn Express Charleston Downtown - Ashley River
Address: 250 Spring Street, Lockwood Drive, Charleston, SC 29403-5123
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Ashley River 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 
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Also Known As:
Best Western Charleston
Charleston Best Western

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