I have stayed at this particular Hawthorn Suites at least 5 times in the last two years. It is a very clean, well managed hotel. The breakfast is convenient and hearty. That being said, I was VERY disappointed with the incredible discomfort that the bed offered. I made it a point to ask at the desk upon check in if anything had been done to upgrade the hotel beds since my last stay as the beds were very uncomfortable then as well. I was assured that the experience last time was an anomaly...it apparently was not. I travel to Charleston at least 3 times a year...not a gold star customer, however, I don't want to go home with the back pain that I did. I am thinking twice as to whether I would stay again due to this unfortunate situation.I hope that this comment is taken under advisement. Thank you in advance.
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- Also Known As:
- Hawthorn Suites By Wyndham Charleston Hotel Charleston
- Hawthorn Suites Charleston
- Charleston Hawthorn Suites