My husband ate at Norms tonight and it completely sucked. The atmosphere is horrid. Only three tables were available because the rest were covered with Styrofoam containers and large cans of tomatoes. However, there was a 2 or 3 yld kid behind the counters in the kitchen being held and walked around while he was crying and coughing. Ugh! Then my chicken parm had no chicken only crust, cheese, and tomato sauce. Returned it and got my money back. Just as well, I had already lost my appetite.