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“You Get What You Pay For”
Review of TBonz Gill & Grill

TBonz Gill & Grill
Ranked #216 of 946 Restaurants in Charleston
Price range: $10 - $20
Cuisines: American, Steakhouse
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Restaurant details
Dining options: Dinner, Lunch, Reservations
Description: TBONZ WEST ASHLEY: temporarily closed for renovations as of August 20th. We will reopen in two weeks! Our name says we're famous for tender, juicy steaks. But TBonz also serves a complete menu to whet any appetite. From fresh, local seafood to low country specialties, customers will savor the flavor in our casual atmosphere. All of our TBonz Gill & Grill steakhouse restaurants feature a family-friendly dining room. Our kidz menu for children 12 and under offers small portions of classic children's favorites.Our daily Happy Hour in the bar attracts locals and tourists alike. Enjoy one of our award-winning Homegrown Ales on tap that complement any meal. We highly recommend our signature appetizer Tommy's Texas Cheese Fries Deluxe.
Reviewed October 22, 2013

I'll give newly opened restaurants 3 tries and established ones 2 but after going to this place once I won't be back. Atmosphere was bland, service not very good, menu unimaginative and the steak was cafeteria/buffet style at the best.

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Thank N B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thanksfordining, Guest Relations Manager at TBonz Gill & Grill, responded to this reviewResponded October 30, 2013

Thank you for visiting us at TBonz Gill and Grill and thank you for taking the time to provide us with feedback on your experience. At Tbonz, providing every guest we encounter with an exceptionally high level of service and hospitality, paired with equally impressive food and beverage, is always our goal. We serve only the highest quality Certified Angus Beef as well, in order to always offer our guest a tremendous steak, at a great value. It is clear from your comments, however, that we have severely failed to meet those goals in your recent experience. At TBonz, we do take the comments we receive from our guests very seriously and we will be reviewing your comments closely with our entire staff and culinary team, in order to learn from these mistakes, and improve future guest experiences. This recent experience is by no means a representation of our truly high standards and we appreciate you bringing these points to our attention. Thank you again for visiting us and taking the time to provide these comments. We hope to have the opportunity to see you again soon, in order to provide you with an experience that displays our true passion for service, hospitality, and food and beverage.

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93 - 97 of 116 reviews

Reviewed October 8, 2013

We read the reviews and were disappointed with the service and the food. We had to ask several times for silverware and extra napkins. My husbands steak was cold and of our waiter was no where to be found when we wanted another drink or needed something. Was very disappointed and definitely will not go back.

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Thank Kristesk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thanksfordining, Guest Relations Manager at TBonz Gill & Grill, responded to this reviewResponded October 30, 2013

Thank you for visiting us at TBonz Gill and Grill and thank you for taking the time to provide us with feedback on your experience. Providing every guest we encounter with an exceptionally high level of service and hospitality, paired with equally impressive food and beverage, is always our goal at TBonz. There is no excuse for the lack of attentive and detailed service that we clearly provided you in this recent visit, nor is there any excuse for the lack of care we displayed in the service of your husbands steak. You should never have to ask for silverware, nor should your food ever be cold. We do take the comments we receive from our guests very seriously and we will be reviewing your comments closely with our entire staff and culinary team, in order to learn from these mistakes, and improve future guest experiences. This recent experience is by no means a representation of our truly high standards and we appreciate you bringing these points to our attention. Thank you again for visiting us and taking the time to provide these comments. We hope to have the opportunity to serve you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2013 via mobile

We stopped here on are way in to charleston the food was good the staff was friendly. The beer was very good they sell local draft beer brewed in mrytle beach I tried three different ones and all were tasty. My wife had the surf and turf and it met her standards. Lol

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Thank Redneckjedimojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thanksfordining, Guest Relations Manager at TBonz Gill & Grill, responded to this reviewResponded August 23, 2013

We are very happy that you and your wife had such a great time. Please come again and thank you for the review.

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Reviewed April 8, 2013

Market Street near Meeting Street is a top tourist intersection in Charleston. So many restaurants and other types of food offerings are present, including candy shops, ice cream and bars. We liked the looks of T-Bonz and knew it would be a quick and inexpensive lunch. The wait staff was very attentive and friendly, and the food was just as we wanted it. I must admit that the table was a bit sticky, and I'm not sure how you avoid this problem in a quick tourist eatery. But it did not lessen the fun or taste of the food. If you want a nice, friendly, tasty meal, and don't want to empty your wallet, this is a great choice.
My wife had a great flounder sandwich.

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Thank Artsy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thanksfordining, Guest Relations Manager at TBonz Gill & Grill, responded to this reviewResponded April 11, 2013

Thank you for stopping by TBonz on Market Street. We are glad to hear you enjoyed your time with us and we hope to see you again soon.

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Reviewed March 26, 2013

Steak was cooked just as ordered, medium rare was truly medium rare, and the flash fried brussel sprouts were great. The only thing was the size of the sirloin, either had choice of 6 oz or 12 oz. one is too small the other just a little too large, would have preferred a 9 oz such as some of the other steakhouses offer. No salad was offered with dinner and to order on the side was 5.95, too much for a garden salad. Good service, from our waiter.

Thank BARBARA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thanksfordining, Guest Relations Manager at TBonz Gill & Grill, responded to this reviewResponded March 29, 2013

Thank you for dining with us at TBonz Gill and Grill in West Ashley. We are very glad to hear that you enjoyed you meal, your steak was booked just right and that the service was great. We hope to see you back at TBonz in West Ashley soon.

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