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“Wonderful Hotel”

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Market Pavilion Hotel
Ranked #8 of 61 Hotels in Charleston
Certificate of Excellence
Reviewed January 20, 2013

We just returned from Charleston after a three night stay. We have stayed at many of the nicer hotels in Charleston and this is now one of our favorites. The rooms are very nice and comfortable. The location could not be better. We really enjoyed the morning pastries and the rooftop bar (which we have visited many times over the years). The $50 a day voucher was a great bonus. We will definitely be returning to this wonderful hotel.

Stayed: January 2013, traveled as a couple
Thank Traveler2003421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketPavilion, General Manager at Market Pavilion Hotel, responded to this reviewResponded January 21, 2013

First, thank you for staying with us at the Market Pavilion Hotel and we are glad that you enjoyed your stay. We are very proud to make all our guests comfortable and to provide you with the best possible guest experience. I am also pleased that you enjoyed the Pavilion Bar as a returning guest. It’s nice that you were able to enjoy the $50.00 food and beverage credit for the Pavilion Bar or Grill 225. We look forward to return visit and welcome you back to your new home in Charleston.

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1,143 - 1,149 of 1,466 reviews

Reviewed January 17, 2013

when my friend asked where he should put up his co-workers for a night of r&r with the wives, i immediately thought of market pavilion. lucky for me i was included in this trip. being a local i never had the chance to stay at this hotel, just have always heard good remarks from my customers. the room was immaculate and well appointed. the staff at the front desk are wonderful, as well as the sweet lady that was the housekeeper for our room. (wish i knew her name) i would highly recommend this hotel. they are offering a discounted rate in the winter with a food/drink voucher included. well run....well done!!

  • Stayed: January 2013, traveled as a couple
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Thank kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica O, Manager at Market Pavilion Hotel, responded to this reviewResponded January 18, 2013

First, let me thank you for taking the time to write such a complimentary review of the Market Pavilion Hotel. Our entire staff appreciates your kind sentiments and is delighted that you enjoyed your stay. Thank you again for your business and we hope to serve you again soon.

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Reviewed January 13, 2013

so, it starts out with vacating our car right on market street turning over only the car keys to the doorman. as he parked the car & transported all our belongings to our room we went to check in. there we were greeted by name as the doorman had discreetly radioed ahead that we had arrived. we were given a room key which must be used to access any of the guest room floors. we found with delight our room on the concierge level had a doorbell. inside, two plush robes along with his & her sized slippers were laid out along with an abundance of towels & Hermes hair & skin products in the bathroom. it was after 8pm so we took the elevator up to the rooftop bar. the view once the elevator doors opened was as if we were stepping into a greek temple. lighted roman columns, water fountains & towers of fire coming from propane heaters set at each table. food was great. the next morning after a glorious shower experience (i have long hair so water pressure is very important to me) we had breakfast in the concierge lounge. coffee, exotic teas, juice, eggs, bacon, sausage, grits, pastries, cereal, fruit & smoked salmon were available all presided over by a very amiable hostess. this is replaced in the afternoons by
finger sandwiches & cookies, then again in the evening by heavy appitizers, cheese &crackers with wine & champagne. really, i think if you wanted to you could eat all your meals here & be satisfied. the staff at the hotel was very friendly, not snobbish at all & the location can't be beat. the only thing that was a turn off was that smokers liked to congragate around the entrance to the hotel in the evenings so we had to walk through cigarette smoke going in & out. at checkout again the doorman took all our belongings from our room to the car. so, after a memorable, magical & romantic weekend that only Charleston can give i have to say that seeing the bill amount was a quick slap back to reality. my opinion, though, if you can afford it stay here at least once. you won't regret it.

  • Stayed: December 2012, traveled as a couple
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Thank Amy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica O, Manager at Market Pavilion Hotel, responded to this reviewResponded January 15, 2013

Thank you so much for your detailed review of your recent stay. Your comments on receiving luxury service throughout your stay, from the bellman at check in, to your concierge amenities, to the view of the Pavilion Bar will delight every member of our staff. Thank you again for choosing the Market Pavilion Hotel; your business and kind words are greatly appreciated.

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Reviewed January 13, 2013

After a disappointing stay at a neighboring Charleston hotel, we switched to the Market Pavilion Hotel -- a hotel I had never used before. What a contrast and pleasant surprise! This hotel is wonderful -- very modern, service-oriented, and sparkling clean! The staff were friendly with a "can-do" attitude and went out of the way to make us feel like pampered guests. FYI -- the bathroom is very spacious and luxurious. The roof top bar was also very impressive . . . definitely worth a trip even if you are not staying here. I am happy to report that I have a new favorite Charleston hotel!

  • Stayed: January 2013, traveled with family
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Thank capitalkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica O, Manager at Market Pavilion Hotel, responded to this reviewResponded January 15, 2013

Thank you for sharing your experience at the Market Pavilion Hotel with us. I am pleased that we were able to make your stay relaxing and enjoyable, especially after your disappointing experience at another hotel. Thank you for recognizing our luxurious and spacious bathrooms and I am glad you were able to enjoy the Pavilion Bar on our rooftop. Thank you again for your patronage and we look forward to your return.

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Reviewed January 12, 2013

Just got back from the place and loved it. Slight odor in the room, but the service was excellent. We could not have been treated any better. I will be back. I the location is outstanding. The rooftop bar is cool. The place is just awesome.

  • Stayed: January 2013, traveled on business
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Thank Shoelessbarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica O, Manager at Market Pavilion Hotel, responded to this reviewResponded January 15, 2013

Thank you for taking the time to post such a complimentary review. I am happy to hear that you found the service to be excellent and the location outstanding. I apologize that there was a slight odor in your room; I have contacted our housekeeping department to look into this matter. Thank you again for choosing the Market Pavilion Hotel and we look forward to your return.

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Reviewed January 12, 2013

The place to visit for a drink, a view and to watch the marvelous service by the two bartenders - Junior, the seasoned veteran, and Dave, newer to the rarified bar tending the rooftop bar require. They were constantly attentive, quick, polite, and handle multiple orders of customers and servers like seasoned professional jugglers. In winter the bar lights up and keeps warm with vertical gas burners with flames that look like rocket afterburners. If you miss a drink here, you haven't visited Charleston. - Tom Crosby, retired AAA Carolinas executive.

Stayed: January 2013, traveled on business
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketPavilion, General Manager at Market Pavilion Hotel, responded to this reviewResponded January 24, 2013

It was such a pleasure having you join us at Pavilion Bar on top of the Market Pavilion Hotel. Junior and Dave will be pleased to know that they were able to provide you with the same level of service which all our guests receive. Having those bar lights and heaters, it creates a fun atmosphere to enjoy cocktails and some great food. I know many guest from all over the area love to come up to see the view, enjoy the warmth of the heaters and have a same experience. Thank you for sharing your kind comments and I welcome you back on your next visit to Charleston.

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Reviewed January 9, 2013

In terms of service, care and personal attention, this is very hard to top. Mr. Wright, the manager, is omnipresent in terms of caring, hospitality and support. Melissa, the Concierge service person, is simply the best we have ever experienced.

Fortunately we were on the concierge level...so service, amenities, food were wonderful, but wherever we were in the hotel, service was well trained, friendly and so helpful. Well done!

Rooms were well appointed and spotlessly clean.

Service at the Grill 225 was extraordinary and the food was superb.

Central location is ideal.

One of our best hotel experiences ever! We will be back.

Stayed: January 2013, traveled as a couple
Thank Tallmantraveling49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica O, Manager at Market Pavilion Hotel, responded to this reviewResponded January 11, 2013

Thank you for your wonderful review of the Market Pavilion Hotel. To hear that you consider us to be your best hotel experience is truly the best compliment we could hope to receive. Both Melissa and Mr. Wright will be happy to know that you found their service to be exceptional. I am also glad you enjoyed your dining experience at Grill 225 and that you found your room to be spotlessly clean and well appointed. Thank you again for staying at the Market Pavilion and we look forward to serving you again soon.

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Additional Information about Market Pavilion Hotel

Address: 225 East Bay Street, Charleston, SC 29401-2608
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Charleston
#7 Luxury Hotel in Charleston
#8 Family Hotel in Charleston
#9 Romantic Hotel in Charleston
Price Range: $232 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Market Pavilion Hotel 4.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to the Market Pavilion Hotel, Charleston's most luxurious hotel. A proud member of the Leading Hotels of the World. Located in the epicenter of Downtown, we're just minutes from the waterfront, tour guides, shopping and grand old homes. Set among some of Charleston's most historical landmarks, the Market Pavilion Hotel offers the most decadent guest rooms in the city and countless amenities such as Grill 225, a member of the Great Steakhouses of North America, and Charleston's most popular night spot, the Pavilion Bar, which boasts the best view in the city. Most importantly, we're redefining the Art of Southern Hospitality. So whether you join us for a leisurely getaway or company meeting, to pop the question or seal the deal, you'll indulge in The Market Pavilion Hotel's premium value and service. Welcome to the Art of Southern Hospitality. ... more   less 
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Also Known As:
Market Pavilion Charleston
Hotel Market Pavilion

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