I saw many bad reviews, but also some positive reviews, so I figured that the place cannot be too bad. After all, it is a Motel 6, so I figured that it the place must be decent after all (I am not picky).
I came and the place was dirty, run-down, shady. In front of the reception desk there was a coffee area with coffee spilled all over it - nobody among the staff cared to clean it. IN other words, it is not that staff has to deal with a dirty old place - like some reviewers say. What I saw was lazy staff that does not care how bad the place is and makes it worse.
But the worst was to come. My wife and and I checked it, and went to the room to put our baggage in (it was around 1 pm). The room was not yet cleaned, and looked TERRIBLE, so I decided not to leave the baggage there - keep it in the car, until the room is cleaned. When I returned in the evening, somebody else was checked in our room - the staff person at the front desk was so incompetent, that he checked in another person in our room, because apparently, I was not in the system, even though I was checked in and given the keys - and PAID!!!! I asked for another room, and the receptionists did not know how to rebook me to another room, and was frantically looking for another person to do it for him - and she was not to be found, so the place was managed by one incompetent guy who did not know what he was doing (the manager apparently was fired). Then. cops arrived and the it just got worse. There was a big line of people at the front desk, the guy did not know how to handle a single problem, it was madness. I demanded a refund.
I would never stay there again, and advise anyone to stay away from the place. It is a mess...It is managed by incompetent, lazy and untrustworthy people who don't even know how to check you in. Your reservation might not work, your room can be given to someone else, etc., etc. It is more than one person - the whole crew that I encountered was incompetent.
- Official Description (provided by the hotel):
- Motel 6 Charleston South is within 10 miles of Charleston Airport, The Citadel, Charleston Airforce Base, so much more. Wi-Fi available in all modern guest rooms for $2.99 per 24 hours. Outdoor pool open May - September and a coin laundry also available. ... more less
- Reservation Options:
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- Also Known As:
- Motel 6 Charleston South Hotel Charleston
- Motel Six Charleston
- Charleston Motel Six
- Charleston Motel 6