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Rudy
Baltimore, Maryland

High quality with southern charm

5.0 of 5 bubblesReviewed May 2, 2023via mobile
The staff was incredible! Felt like we were staying with friends/family. They greet us when we returned and asked us our plans when getting a quick beverage in the lobby bar. The hotel was beautifully designed and incredibly clean. The breakfast was absolutely delicious. You can tell the food was homemade and fresh. Highly recommend.
Date of stay: April 2023
Trip type: Traveled with friends
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Reviewed April 24, 2023

I wanted to love the Palmetto Hotel. However, my most recent stay was subpar. We even had to get our own car out of the valet parking lot upon check out. Very unorganized and lacking in sophistication especially at the price point. Not even an electric vehicle charger 😟

Date of stay: April 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Shannon P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 22, 2023

A local poet had once referred to Charleston as a “sea-drinking city”, and at the Palmetto Hotel, hotel guests can imbibe the seaside beauty, the rum-infused craft cocktails, like the signature Wisteria Fizz, and the rich cultural well that is Charleston’s East Bay.

Southern charm permeates the well-lit lobby and the welcoming smiles of the hotel staff remind us of the gentility of the antebellum era.

The high ceilings, seagreen walls, silver-stained arch walkways and sunset palmtree upholstery quintessentially capture this city, a city whose message in a seaglass bottle says: visit the Palmetto Hotel and Welcome to Charleston!

Date of stay: April 2023
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank Teddy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carly Skinner, General Manager at The Palmetto Hotel, Charleston, responded to this reviewResponded April 24, 2023

Dear 489teddyh -

What a beautiful and thoughtful review, thank you so very much! You perfectly captured the essence of our hotel, and we are all thrilled you had such a wonderful stay. It sounds like we will be seeing you again during your next visit to The Holy City!

Carly Skinner
General Manager

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Reviewed April 15, 2023

5 stars!!! Best hotel we’ve ever stayed at. Very nice, clean, and luxurious. We enjoyed just hanging out in the room, it was so nice. The staff was also very nice and accommodating. Great location!

Date of stay: April 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Lauren S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carly Skinner, General Manager at The Palmetto Hotel, Charleston, responded to this reviewResponded April 24, 2023

Dear W3927SWlaurens -

We give you five stars right back for this review! Thank you so much for the glowing recommendation, and we hope to welcome you again soon!

Carly Skinner
General Manager

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Reviewed April 8, 2023 via mobile

Ashley and Kevin made our first trip to Charleston so much better than we could have ever expected. I can't say enough about the great service we received. It was beyond expected. We will definitely back. They were great. It was a home away from home.

Date of stay: April 2023
Trip type: Traveled with friends
Thank chakakohn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carly Skinner, General Manager at The Palmetto Hotel, Charleston, responded to this reviewResponded April 11, 2023

Dear chakakohn -

Thank you so much for this review, and I am thrilled Ashlyn and Kevin were able to blow you away! We are so lucky to have them on our team. Becoming our guests' home away from home is exactly what we strive for, and it sounds like we are doing things right :) Looking forward to welcoming you again!

Carly Skinner
General Manager

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Reviewed April 1, 2023

Ashley’s is the best bartender and the front attendant made our trip!!! we did not stay here but we spend so much time at the bar and lobby because we didn’t know of this hidden gem 💎
we wish we knew about this earlier but will def be staying next time !

Date of stay: April 2023
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Jordan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carly Skinner, General Manager at The Palmetto Hotel, Charleston, responded to this reviewResponded April 4, 2023

Dear jordanhall2000 -

I'm so happy you were able to experience The Palmetto during this trip to Charleston, and even more happy you'll be staying with us when you come back! Ashlyn is the absolute best and has done an incredible job creating a steady stream of regulars in our lobby. She'll be here with more smiles and cocktails when you return!

Carly

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