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“Served Its Purpose” 4 of 5 stars
Review of Hampton Inn & Suites Charleston / West Ashley

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Hampton Inn & Suites Charleston / West Ashley
2.5 of 5 Hotel   |   678 Citadel Haven Drive, Charleston, SC 29414   |  
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Ranked #31 of 59 Hotels in Charleston
Bradenton, Florida
Level Contributor
151 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Served Its Purpose”
4 of 5 stars Reviewed June 23, 2014 via mobile

Been staying at all kinds of Hiltons. This was average plus. Loved the front desk personnel. But the hotel seemed damp and musky. Will check for other Hiltons in the area. If none then would come back.

  • Stayed June 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JudgeMunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

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Florida
Level Contributor
179 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 18, 2014

This is the Best Hampton that I have had the pleasure to stay with. Excellent from beginning to end - the front desk was great with the reservation, and amazingly helpful on where to visit.
AND the best suite in decades!! Breakfast was the usual very good.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank bthomaspe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, IA, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2014

Very impressed with the quality of the property inside and out. Much more upscale that I expected. Felt like a resort, not like a moderately priced hotel. Even though it is a new property, they went out of their way to add details to make it feel a bit like old Charleston.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
2 Thank Stan D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa Bay, FL
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 20, 2014

I had stayed at this hotel last summer, and was very disappointed in it. (Previous review: http://preview.tinyurl.com/o6n2tth ) I had decided to try a different hotel the next time I was in town. Well, the hotel I wanted to try was booked, so I figured I would give this one a final try.

I had no issues this time around. The front desk was always manned with attentive staff. The room I was given was spotlessly clean and bright. And a big kudos for the charging station on the nightstand. It has a few power outlets and USB chargers—very convenient.

The interior décor of this hotel is very pleasing with a “southern plantation” theme. And the complimentary breakfast was quite nice as well.

I was happy to have no issues whatsoever this stay.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank dvd77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 16, 2014

we arrived at hotel sat 10 may went to check inn the girl at the front desk gve us one king bed we asked for 2 beds we went down stairs and asked her and her attitude was we ordererd one king but she give us aroom with 2 beds on a different floor when we got to the new room she forgot to activate the keys so down stairs again to activate the keys go to use the phone phone does not work back down stairs again a/c stayed onn till monday 24/7 untill they changed the unit phone got fixed on monday also every night after playing tourest we had to go down stairs to reactivate our keys they never worked 2 days in a row jerome stock

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  • Stayed May 2014, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Jerome S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seneca Falls, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2014

We needed a room at the last minute due to a break down in the pouring rain. The hotel is nice. However, the location is very hard to access due to traffic patterns and you really can't walk to much. Also the fitness center can only be accessed by going outside and walking on the edge of the pool.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
1 Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, NC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

The hotel service was excellent. The Snooze and Cruise service was extremely helpful since we were going on a cruise. Being able to park at the hotel and get a shuttle to and from the port was great. No hassles! We would do it again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
1 Thank Ralph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hampton Inn & Suites Charleston / West Ashley

Address: 678 Citadel Haven Drive, Charleston, SC 29414
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Charleston
#25 Family Hotel in Charleston
#25 Romantic Hotel in Charleston
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 
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Also Known As:
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn West Ashley
Charleston Hampton Inn

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