My wife and I stayed at this hotel during a visit celebrating my birthday and spending time with our daughter and son-in-law who live near Charleston in Mt. Pleasant. We had a room which was supposedly wheelchair accessible as my wife is confined to a wheelchair.
The bathroom sink is too low to permit a wheelchair to roll underneath it. The bathroom sink top is too small to hold anymore than two or three containers of beauty and bath needs. The shower only has a wand shower head and the stall is exactly less than thirty-six inches wide. The garage has Van Accessible places but you will come close to taking out the bottom of your car on the bump in the driveway.
Add to this that the room key did not work three days out of five as the hotel changes access without notification. The internet code changed once which is understandable.
What is worse than anything is that for the five nights we stayed the room rate ranged from $219 to $349 per night, with four of the nights having different rates. When asked about the varying rates, the desk manager said that rates depend on "what is going on at the hotel and in Charleston". That is preposterous!
A very disappointing facility with the exception of 1) Outstanding concierge services 2) Gracious, timely and personable Bistro personnel. 3) Housekeeping personnel were timely although supplies had to be requested when out, such as Kleenex and Shampoo.
We will not be back.
- Official Description (provided by the hotel):
- Courtyard by Marriott Charleston Historic District hotel in downtown Charleston is just steps from King Street boutique shopping, SPAWAR, Boeing and the Charleston Joint Base. It also boasts the largest Marriott Meeting space in the Historic District and offers flexible event space perfect for anything from board meetings to black-tie affairs. Our downtown Charleston hotel's exciting location makes anytime the perfect time to visit this charming Southern jewel. Conveniently located near I-26 and I-526, this Charleston hotel's historic downtown location offers breathtaking cityscapes and attractions that sparkle all year long. From sun-dappled water views of the Battery and beaches to the historic homes and gardens, visitors fall in love with all this Southern city has to offer. Tempt your palate with low-country cuisine, marvel at the city's unique culture, arts and recreation. Charleston is a distinctive destination and our Charleston downtown hotel boasts a fantastic location for business and leisure ... more less
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- Also Known As:
- Courtyard By Marriott Charleston Historic District Hotel Charleston
- Holiday Inn Charleston
- Charleston Holiday Inn