We had read good reviews of the concierge at this hotel, Kevin McQuade, but mere words don't do the guy justice! He absolutely knows all the best attractions in the city, and watching him pull maps, brochures and reservations together is poetry in motion. We had basically one day in Charleston, and the day he planned for us was amazing. We did it all -- a walking tour with a guide, a separate walking tour on our own that Kevin mapped out for us, an eco-boat tour of the barrier islands at sunset, a dinner reservation at an outstanding restaurant . . .and at the end of the day, Kevin took us on a private late-night tour of the historic district by gaslight and moonlight. It was magical! We were sorry to leave the next day for Savannah, but Kevin remained our guide (figuratively speaking) as he had directed us to tour a plantation and the ruins of an old church along the way. He even booked us on a great walking tour and secured hard-to-get dinner reservations at the Pink House in Savannah. Thanks to Kevin, this was one of our best vacations ever! If you plan to stay at this hotel -- and it's a friendly, comfortable hotel in a great location -- just put yourself in Kevin's hands. No matter how long you're staying, you won't be disappointed!

we stayed here for 2 nights Oct 18-20 2013 and right from the time we checked in the staff were very friendly and even showed us menus to help with our selection for a place for dinner as it had gone past 8pm. we were also with in walking distance to almost everything! thanks to Thad for all his tips, not only in the city but he also gave us tips on where to go as we traveled on to Shem Creek and areas around Charleston. We had a great stay and would go back again!

Just back from 4 days in Charleston (great city!), and found the Courtyard to be excellent value, and a great location. Best of all, it had the very best concierge (my girls call him Uber Concierge), named Kevin. He was the most positive, energetic, helpful guide I have come across in my many years of global travel. I would book this hotel again just to access his services. He definitely gave us experiences that we would not have gotten from other concierge's, guide books, etc. He has his own maps (best public bathrooms in town, best walking tour, best bike tour, etc.). He put us on to a night time ghost tour that we really enjoyed. Really pleased to see the other reviews that had the same great experience with Kevin. He made our trip!