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Reviewed October 27, 2013

We had read good reviews of the concierge at this hotel, Kevin McQuade, but mere words don't do the guy justice! He absolutely knows all the best attractions in the city, and watching him pull maps, brochures and reservations together is poetry in motion. We had basically one day in Charleston, and the day he planned for us was amazing. We did it all -- a walking tour with a guide, a separate walking tour on our own that Kevin mapped out for us, an eco-boat tour of the barrier islands at sunset, a dinner reservation at an outstanding restaurant . . .and at the end of the day, Kevin took us on a private late-night tour of the historic district by gaslight and moonlight. It was magical! We were sorry to leave the next day for Savannah, but Kevin remained our guide (figuratively speaking) as he had directed us to tour a plantation and the ruins of an old church along the way. He even booked us on a great walking tour and secured hard-to-get dinner reservations at the Pink House in Savannah. Thanks to Kevin, this was one of our best vacations ever! If you plan to stay at this hotel -- and it's a friendly, comfortable hotel in a great location -- just put yourself in Kevin's hands. No matter how long you're staying, you won't be disappointed!

Date of stay: October 2013
Trip type: Traveled as a couple
Thank 41,488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded October 30, 2013

Dear 41488,

Thank you for your feedback and staying with us on your vacation to Charleston.

It appears Kevin was able to blow you away even though you only had a short amount of time with us here in Charleston. Even if you only have time for one breakfast, Kevin can ensure that it is the best possible experience and something you will go home talking about. It is great to here that he made your vacation! We hope you will return again for a longer stay and enjoy even more of what the city has to offer.

Sincerely,
Grant Hoskins
Assistant General Manager

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Reviewed October 26, 2013

we stayed here for 2 nights Oct 18-20 2013 and right from the time we checked in the staff were very friendly and even showed us menus to help with our selection for a place for dinner as it had gone past 8pm. we were also with in walking distance to almost everything! thanks to Thad for all his tips, not only in the city but he also gave us tips on where to go as we traveled on to Shem Creek and areas around Charleston. We had a great stay and would go back again!

Date of stay: October 2013
  • Trip type: Traveled as a couple
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Thank Purplepassion52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded October 30, 2013

Dear Purplepassion52,

Thank you for your feedback and staying with us on your recent trip from Bermuda!

It appears you had a great time in Charleston and our staff was able to get you all the information you needed, even at a later hour. I would agree that Thad is a huge asset to our property as he has a wealth of knowledge about the local area and is always willing to offer great recommendations.

We hope you come visit us again soon here in Charleston.

Sincerely,
Grant Hoskins
Assistant General Manager

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Reviewed October 23, 2013

Just back from 4 days in Charleston (great city!), and found the Courtyard to be excellent value, and a great location. Best of all, it had the very best concierge (my girls call him Uber Concierge), named Kevin. He was the most positive, energetic, helpful guide I have come across in my many years of global travel. I would book this hotel again just to access his services. He definitely gave us experiences that we would not have gotten from other concierge's, guide books, etc. He has his own maps (best public bathrooms in town, best walking tour, best bike tour, etc.). He put us on to a night time ghost tour that we really enjoyed. Really pleased to see the other reviews that had the same great experience with Kevin. He made our trip!

Room tip: Take advantage of the concierge!
Date of stay: October 2013
  • Trip type: Traveled with family
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Thank 3kidsStavanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

I got this hotel online with Marriott and was totally satisfied. It's a great location. Within walking distance to the visitor's center, area resturants and Kevin the concierge was great. He referred us to a couple of places to eat that were wonderful. But, then again, I don't know if there is a bad meal to be had in this wonderful city.

Date of stay: October 2013
  • Trip type: Traveled as a couple
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Thank dougfleming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded October 24, 2013

Dear Doug F,

Thank you for your feedback and for staying with us on your trip from Massachusetts.

I couldn't agree more that it truly is hard to find a bad restaurant in Charleston. There are so many delicious options that cover so many different types of cuisine. Whether you are looking for your all-time favorite dish or for something completely out of the box, the restaurants of Charleston can make it happen for you.

Thank you for your business and we hope to see you again soon!

Sincerely,
Grant Hoskins
Assistant General Manager

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Reviewed October 22, 2013

My husband and I spent two days in Charleston , S.C. Sept 29th and 30th. The property is in the heart of the historic district so within walking distance to much history. The consierge, Kevin, was most helpfulwith his suggestions and maps that he designed. His suggestion of the walking tour by Tommy Dew was the best.

Date of stay: September 2013
  • Trip type: Traveled as a couple
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    • Service
Thank Citrus2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHoskins, Front Office Manager at Courtyard Charleston Historic District, responded to this reviewResponded October 23, 2013

Dear Citrus2013,

Thank you for your feedback and for staying with us on your recent trip from Utah.

I am glad to hear you were able to experience all of the history that surrounds our hotel. Historic gardens, houses, churches, and much more are just feet away no matter which direction you go out our front door. Our guests are always elated when they learn that everything they want to see is no more than a short walk away.

Kevin's unique maps can truly change your trip and remove a majority of the detractors that come from touring a city. It sounds like you all found them quite useful and made the most of your trip to Charleston.

We hope to see you again soon.

Sincerely,
Grant Hoskins
Assistant General Manager

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