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“Millshouse” 4 of 5 stars
Review of The Mills House Wyndham Grand Hotel

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The Mills House Wyndham Grand Hotel
Ranked #23 of 59 Hotels in Charleston
Certificate of Excellence
Atlanta, Georgia
1 review
“Millshouse”
4 of 5 stars Reviewed July 29, 2014

This was very good trip. The hotel is clean. The staff is courteous. the only problem was everything closed between 11pm-12am. So if you are a night owl or wanted some food or drink late evening you would be able to get it.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review, July 30, 2014
We appreciate your patronage and we look forward to having the privilege of serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,978 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Moreno Valley, California
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 28, 2014

This hotel gets a five star rating from me. Everything is clean, nice and modern. In the heart of downtown, this hotel has everything close by. If you can upgrade to the corner room please do, it's spacious and has lots of windows. The one thing that set this place aside from all the other hotels I have been to is that every evening someone comes by and takes out the trash, fills up your ice bucket, gives you water bottles and checks for plenty of towels. This is done whether your in the room or not and is in addition to the daily housekeeping. Thank you Wyndham and thank you Charleston for a wonderful visit.

Room Tip: Plenty of good restaurants close by
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
3 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review, July 30, 2014
The fact that your stay was so enjoyable that you are excited about giving us a 5-star rating, further excites us! Thank you for your patronage and we know that you will be back to visit us again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
4 reviews
3 of 5 stars Reviewed July 28, 2014

I was hopeful for a fantastic stay for our Anniversary and it was ok. My first issue was that our room was not ready until almost 6:30pm. While they gave us a free drink coupon for 2 well drinks in the bar, really all I wanted was a little down time before dinner, which never happened. (Check in time is 4pm and we had gotten there at 1pm where we supposedly were at the top of the queue for getting a room... ). The room itself was nice, had a good view, was comfortable and clean. the shower head was made for people who must be pretty short... but then again it's an older hotel. ;) Also make sure to check your receipt we were charged for valet even through we did not. They were quick to reverse it though.

The location itself was fantastic with Husk and Poogan's Porch right next door.

Room Tip: The King Corner Room is great.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Jordan318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review, July 30, 2014
Thank you for choosing our property to celebrate your anniversary. Congratulations on achieving that milestone and we hope that we are able to again share in this joyous occasion next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 27, 2014

This is a beautiful hotel and I was mostly satisfied with the accommodations. A couple of warnings...like other buildings in the downtown area, the entrance is awkwardly situated and it's difficult to pull up to the curb. I bumped my rental car on the curb trying to maneuver around another parked car. ALSO, BRING A NIGHTLIGHT. We needed a light because there were stairs by the bathroom. I didn't want my kids or myself to tumble down in the middle of the night. The bathroom door is translucent so all of the light shines through if you leave the bathroom light on. We had trouble sleeping due to the light, but agreed to be sleepy rather than kill ourselves on the stairs in the dark.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Dawn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review, July 30, 2014
We are thrilled that you and your family were able to reside poolside during your stay. Please accept our apology for any inconvenience that the room set-up may have caused you; however, we do appreciate your generous review of our property and look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 27, 2014

wonderful experience. check in was a breeze and staff was professional. just went down to C-town for an overnight stay with my wife. conveniently located just one block off kings st centrally located to all of the shops. had a wonderful brunch at poogan's porch which is directly behind the hotel.

cocktail hour at the onsite restaurant / lounge was pleasant.

would recommend staying here for both a short and long vacation.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
3 Thank JPMBJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review, July 30, 2014
Thank you for choosing our property during your stay. We appreciate your willingness to return to our property as well as referring others.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mills House Wyndham Grand Hotel

Property: The Mills House Wyndham Grand Hotel
Address: 115 Meeting Street, Charleston, SC 29401-2214
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Luxury Hotel in Charleston
#17 Business Hotel in Charleston
#18 Family Hotel in Charleston
#18 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Mills House Wyndham Grand Hotel 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Mill House Charleston Sc
Mills House Hotel
Holiday Inn Charleston
Charleston Holiday Inn
Mills Charleston
Mill House Hotel Charleston

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