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“Great Location”

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The Mills House Wyndham Grand Hotel
Ranked #22 of 61 Hotels in Charleston
Certificate of Excellence
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3,272 reviews from our community

Traveler rating
    1,679
    1,033
    350
    151
    59
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786
1,356
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (441)
Date | Rating
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English first
Charleston, South Carolina
Level Contributor
157 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 27, 2013

In addition to the terrific location the real stars are the staff... from the moment we left our car with the valet we knew we were in excellent hands. They're well trained in service at every level: front desk, concierge, dining teams and housekeeping all fantastic. The hotel is being tastefully renovated so there are some slight inconveniences due to noise. The new decor is appropriate yet feels fresh, our King room had plenty of space and light with a well equipped bath. The tropical al-fresco dining for lunch was lovely and the Barbados Room did not disappoint either.

Room Tip: Request a renovated room
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BeachyBride2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Texas
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 26, 2013

Nice hotel because of the location. Beautiful old-style Charleston feel. The room was small but it was very clean.

The staff was GREAT and very friendly. The concierge was very helpful.

Dining in The Barbadoes Room was great with reasonable prices for a hotel.

On the down side there is no parking available. It will cost up to $24 per day for valet parking.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 449723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, D.C.
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 23, 2013

I took my mother to Charleston on a girls' trip/celebration weekend. I chose the Mills House for its location, its availability, and the price. I requested a renovated room, and that is what I got. The room was clean, with modern furnishings. The bed was comfortable enough, and there was adequate storage space for clothing. The bell staff was nice, and the front desk personnel were personable.

Here's the interesting part. On our first night there, we were awakened when a guest from a neighboring room who was very, very drunk tried to get into our room. When he failed, he urinated on the carpet in front of our door. Oh, and lest I forget, he was naked (and sadly not attractive). I called the front desk, who sent security up to our room. They located the culprit, who had taken refuge in the stairwell, and put him back in his room. The hotel sent up some poor soul to scrub the carpet in front of our room. And, they offered us a free drink (at which point I pointed at the pee puddle in front of my door and asked if that's where that had originated from) OR a free breakfast. They did not move our room or comp any portion of our stay, which I thought was surprising given the circumstances. We did have managers call us a couple of times, which was nice enough.

I can't say that our stay was ruined -- and this story has gotten a lot of mileage and laughs -- but I can say that if something goes sideways on your trip not to expect extraordinary service in response. Otherwise, the hotel was fine.

Room Tip: Ask for a renovated room.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stoobler-Houll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mills House Wyndham Grand Hotel

Property: The Mills House Wyndham Grand Hotel
Address: 115 Meeting Street, Charleston, SC 29401-2214
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Luxury Hotel in Charleston
#17 Business Hotel in Charleston
#18 Romantic Hotel in Charleston
#18 Family Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Mills House Wyndham Grand Hotel 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Mill House Charleston Sc
Mills House Hotel
Holiday Inn Charleston
Charleston Holiday Inn
Mills Charleston
Mill House Hotel Charleston

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