The hotel was elegant and pleasant overall. The guestrooms were great and the service was extremely to fairly friendly. However, there were a lot of little annoyances that on their own were no big deal, but in total added up to a disappointing stay. The room service order taker didn't know basic things about the (expensive) menu, no coffee makers in the rooms, the bellman gave me a limo instead of the taxi I requested, costing my trip to the airport twice as much.We were at the hotel for a conference. The room set up was wrong at first, the breakout food was brought at the wrong time, we had to remind them to bring in A/V equipment and the event manager never came to see how things were going, There were even more things wrong, but you get the point.
- Official Description (provided by the hotel):
- Historic Charleston’s premier hotel just steps from famous homes, museums and churches. World-class luxurious accommodations including European spa; rooftop pool; “The Club,” a private concierge level located on the top two floors; multiple award-winning restaurants; 20 exclusive boutiques and the legendary Belmond service, all in the heart of downtown. ... more less
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- Also Known As:
- Charleston Place By Orient-Express Hotel Charleston
- Place Hotel Charleston
- Charleston Place Hotel