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“Honeymoon Stay”

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Belmond Charleston Place
Ranked #13 of 61 Hotels in Charleston
Certificate of Excellence
Chapel Hill
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Honeymoon Stay”
Reviewed July 4, 2014

We stayed at Charleston Place during our honeymoon this summer and it was wonderful! We had a Juliette Balcony room that looked out over the market to the harbor - the room was wonderful, the service was wonderful, the food was wonderful, and we couldn't have felt more special.

  • Stayed July 2014, traveled as a couple
    • Value
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Review collected in partnership with this hotel

Helpful?
1 Thank Molly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this review, July 11, 2014
Dear Molly C,

We are so happy to hear that you enjoyed your honeymoon and your stay at Belmond Charleston Place. We appreciate your kind review, as our staff works hard to provide excellent customer service and a wonderful overall stay for guests. Thank you and we hope to welcome you back again soon!

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,094 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (625)
Date | Rating
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English first
Virginia
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 4, 2014

Sadly not a 5 star hotel. Linens wrinkled, foam pillows, and lobby,common areas and room poorly maintained.
Discovered upper floors are being renovated (after checking out!);however, after staying in a "dated" room, left disappointed... don't think too much to expect a minimal standard, even if room not renovated. If you are part of a larger/corporate group likely fine.. large hotel, super shopping in lobby.. but otherwise, not for my family.

Restaurants quite lovely.

Room Tip: Find another hotel
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  • Stayed July 2014, traveled with family
    • Value
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Helpful?
2 Thank 1pickytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Aurora, New York
1 review
Reviewed July 3, 2014

Excellent. One of the best hotels I've ever stayed at. a true 5 star property.
From the moment we arrived at your hotel we were treated like a king and queen, We met Lenny who took us to our room with our luggage What a thoughtful, kind man, He told us everything about the hotel and what to do in Charleston. He was a wealth of information. Unfortunately, I can't remember the girl who checked us in but, she was so sweet, Everyone knew my name by heart. It was amazing. I also have to comment about everyone at the Charleston grille where we had dinner. Especially our server. She was so professional an attentive. Always a smile. . It is truly a hotel that is considered 5 stars.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Irene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this review, July 11, 2014
Dear Irene F,

We are delighted to hear that you enjoyed your stay at Belmond Charleston Place. Your feedback is greatly appreciated, as our staff is committed to enriching our guests’ experiences and we try our best to always provide wonderful customer service, both in the hotel and in our restaurants. Thank you again and we look forward to welcoming you and your husband back in the future!

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Augustine Beach, Florida
Level Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed July 3, 2014

Booked a premium newly renovated room for our vacation( 5th floor, not all floors are renovated yet). Beautiful hotel. Convenient and fast check in, with very helpful bell service( we arrived right in the middle of pouring rain, with a wedding party ready to depart, and lots of people and cars at the entrance). There is a garage right across the street( $16 selfparking per day $32 valet). The hotel occurpies a whole block, so there are exits on all sides to different streets ( a plus- especially King and Meeting Streets). Very convenient location, easy walking distance to most places.
The room is quite spacious,high end bath amenities and toiletries. They even have evening turn down service that includes complimentary bottled water( very refreshing after a hot day) and ice bucket filled with ice( a thoughtful service). Only problem is, turn down service is hit or miss, no service on Monday night( our 3rd night, even if we saw the housekeeper starting on the rooms when we left for dinner). Would like to commend Irina( one of the housekeepers who cleaned our room) for a job well done, prompt service since we came back to rest after lunch and the room was all done. The water pressure is just so so,and the AC is pretty loud when it cycles on. And it seems that they do change the pillowcases on a regular basis, which I like.
Borrowed umbrellas from the concierge, which was helpful since weather forecast: scattered thunderstorms the few days we're in Charleston. And the $5 off coupon from them for the aquarium was a big savings. They have nice little direction cards preprinted to different places, a convenient feature.
My daughter needed to have her medication refrigerated at a certain temperature, and we made use if the small fridge in the room that doubles as a mini bar.
Highly recommend, location is just right, within walking distance of all the places to see and do and eat in Charleston.

  • Stayed June 2014, traveled with family
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Helpful?
Thank galtraveller22011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this review, July 14, 2014
Dear galtraveller22011,

We are so happy to hear that you enjoyed a majority of your stay with us and thought highly of our newly redesigned premier rooms. We appreciate your feedback, as it is helpful for us to better understand which amenities and features guests like best along with what might need improvement. Thank you for sharing your experience and we hope to welcome you and your family back to Charleston again soon!

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 3, 2014

We held our Annual Convention at the Charleston Place just last week.
The staff was wonderful. No matter what was asked of them, they would take care of the needs and did so ALWAYS with a smile.
Charlie, our Hotel Sales Manager, was great in helping us with our original RFP. He was familiar with our group and made sure to check in with us daily to make sure everything was going well.
Our Conference Services Manager, Ceil was amazing. She was professional, prompt in responding to my requests (which were many), and was great in handling any problem we encountered. I have never worked with a Conference Service Manager that was as on top of things as Ceil was. She, along with the other staff at the Charleston Place are Five (5) Diamond employees in a luxury property, in a beautiful location, with almost everything within walking distance. What more could you ask for?

Room Tip: The renovated Premier Rooms were enjoyed by all.
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  • Stayed June 2014, traveled on business
    • Value
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Helpful?
Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this review, July 14, 2014
Dear Diane W,

We are delighted to hear that you enjoyed your stay at Belmond Charleston Place and that we were able to assist you in making sure that your Annual Convention ran smoothly. Your feedback is greatly appreciated, as our staff works hard to ensure that the requests of large groups are attended to and that any problems encountered are handled promptly. Thank you for your kind words and we hope to be able to accommodate you and your group again in the future!

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Del Mar, California
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 3, 2014

I was very thrilled to find Charleston Place as they are one of the only places that have a large parking garage that accommodates large vehicles. We were driving cross country in a two door deluxe truck. Parking is for free if you are staying at the hotel! Staff was accommodating and very helpful. I did use the spa and they have a very nice pool on the rooftop with an enclosed ceiling keeps it cool and pool is heated. Spa was a conversion of a wing of rooms but 1/2 of the hotel is under construction so we asked for a renovated room and it was very large, no tub, beautiful views and even the staff said, ask for an upgraded room. Right next to "The market" and easy to walk the market, to The Battery and back up to meeting street. Very happy with the experience.

Room Tip: Ask for a renovated room.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank ShannonBZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this review, July 14, 2014
Dear ShannonBZ,

We are so happy to hear that you enjoyed your stay at Belmond Charleston Place! We are glad that you had the opportunity to experience some of the services provided by The Spa as well as stay in one of our recently redesigned Premier rooms. Thank you for your feedback and we hope to welcome you back again soon!

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 2, 2014

Hotel right in middle of city,near just about everything. Everyone from valet, front desk, bartenders, and maid service very pleasant and helpful. The pool and the exercise room were excellent as was the spa very professional.

Room Tip: 4th floor lower numbers. Rooms done over, very nice.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank littlet923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Charleston Place

Property: Belmond Charleston Place
Address: 205 Meeting Street, Charleston, SC 29401-3110
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Charleston
#4 Spa Hotel in Charleston
#10 Romantic Hotel in Charleston
#11 Luxury Hotel in Charleston
#17 Family Hotel in Charleston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Charleston Place 5*
Number of rooms: 434
Official Description (provided by the hotel):
Historic Charleston’s premier hotel just steps from famous homes, museums and churches. World-class luxurious accommodations including European spa; rooftop pool; “The Club,” a private concierge level located on the top two floors; multiple award-winning restaurants; 20 exclusive boutiques and the legendary Belmond service, all in the heart of downtown. ... more   less 
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Also Known As:
Charleston Place By Orient-Express Hotel Charleston
Place Hotel Charleston
Charleston Place Hotel

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