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“Lovely Hotel” 4 of 5 stars
Review of Belmond Charleston Place

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Belmond Charleston Place
Ranked #14 of 59 Hotels in Charleston
Certificate of Excellence
Greenwich, Connecticut
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Lovely Hotel”
4 of 5 stars Reviewed March 30, 2014

Spent one night in this lovely hotel and enjoyed every minute! The staff was very friendly and helpful. We had facials at the Spa which were wonderful. We used both the restaurant for brunch and room service for dinner and both were attended by courteous staff and the food was very good. The hotel is expensive, but I understand all of Charleston is, so if you are going to spend the money this is a very nice place to do so. The rooms are all being redone, we had a room that had not yet been refurbished, but it was very nice and the beds were very comfortable. The bathroom was well appointed with a big tub. I would most definitely stay here again.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DBG5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,773 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (572)
Date | Rating
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English first
ocean city new jersey
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 30, 2014 via mobile

Stayed this past week on the club floor. Room was spacious and elegant and although a tad worn I understand they are set to be renovated. Staff at the hotel was excellent and the service and food on the club floor was simply superb. We usually stay at ritz Carlton's and this hotel is at that level. We would highly recommend this hotel and would like readers to know that if you stay on the club level there is simply more wonderful food then you could ever eat. Highly recommended for a hotel stay

Stayed March 2014, traveled with family
Helpful?
Thank davidt4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
122 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed March 29, 2014 via mobile

Wonderful hotel with lots of attractions, dining, and shopping options within walking distance. I was staying there for a conference, so I didn't have a lot of free time, but was able to maximize it because of the location...staff was friendly, rooms clean, quite, and overall a great time....

Stayed March 2014, traveled on business
Helpful?
Thank jbwilkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 27, 2014

Our experience was absolutely magical. Our two adjoining rooms were beautifully and impeccably appointed. We took advantage of the sumptuous food on the club level,the convenience of which made it easier to get out and enjoy the days exploring Charleston. The staff was extremely resourceful and always friendly. We loved our experience and will never stay anywhere else but the Charleston Place!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Jeanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 27, 2014

I was informed that I would be going to work in our Charleston, SC office for a few days. Little did I know that I would be staying at the best hotel I have EVER encountered. The staff is bar none, the most professional, courteous, "tends to your every need and makes you feel important" type of staff. I would recommend this hotel for anyone who has the pleasure to be able to visit one of the most charming cities EVER!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Maureen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 27, 2014

Very clean and the hotel staff is very courteous. The Thoroughbred in the hotel is a nice bar to lounge and order drinks. The location is excellent as it's close to the sites and great restaurants of downtown Charleston.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Nelson E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 27, 2014

We traveled to this lovely hotel and were met with accommodations and service that were well below par. Note the hotel is undergoing a 4 year renovation project that they do not disclose upon booking or upon check in so be sure to ask for a room away from the construction. With room mishaps and an on-sight manager that didn't take care of business, i.e restitution for our multiple troubles we left with a sour taste without plans to return; however upon alerting the general manager of our experience he immediately responded and made it up to us (lemons to lemonade) The hotel is truly lovely, great restaurants, a fantastic barista, and ideal location and I am delighted to report we will indeed be their guests again. Oh, the pet fee is not unreasonable. The Charleston Grill is a must.

Room Tip: note where the construction is currently
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank ashley m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this review, March 28, 2014
Dear Ashley,

We are so glad that we were able to turn your trip around while you were still with us. We want to make sure that every guest has the best experience possible and anything less should be addressed. While we are sorry you had some issues at first, we do appreciate you reconsidering us as your hotel of choice for Charleston and we hope to welcome you back again soon.

Sincerely,

Paul Stracey
General Manager
Charleston Place Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Belmond Charleston Place

Property: Belmond Charleston Place
Address: 205 Meeting Street, Charleston, SC 29401-3110
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Charleston
#3 Spa Hotel in Charleston
#10 Romantic Hotel in Charleston
#11 Luxury Hotel in Charleston
#17 Family Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Belmond Charleston Place 4.5*
Number of rooms: 434
Official Description (provided by the hotel):
Historic Charleston’s premier hotel just minutes from famous homes, museums and churches. World-class luxurious accommodations including a full-service European spa; rooftop pool; “The Club,” a private concierge level located on the top two floors; award-winning dining; 28 exclusive boutiques and the legendary Orient-Express service, all in the heart of downtown. ... more   less 
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Also Known As:
Charleston Place By Orient-Express Hotel Charleston
Place Hotel Charleston
Charleston Place Hotel

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