Was this a 2 star not really, more like a 3 star but it is the game if expectations. I expected the Orient Express to deliver a luxury property and they deliverer a 450 room convention hotel built in 1986 as an Omni.
The lobby was grand, the service good, the indoor/outdoor pool on the 4th floor was a welcome relief dorm the muggy weather, but the rooms were What one would expect at a Courtyard or Fairfield Inn, not an Orient Express. (They were the same size as the Splendido before Orient Express closed the hotel and redid it, and that is the Splendido in glorious Porto Fino)
The rooms were so small there was not room for a minibar; no coffee maker or expresso machine and the TV screen is bigger on my laptop.
The bath crammed in 2 sinks but not much else and no separate. Shower.
This experience is going to make me look twice at future properties and not just accept if it Orient express it must be good.
My advise t the company; dump the priority and go back to your roots.More
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