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“Great Place” 5 of 5 bubbles
Review of Residence Inn Charleston Downtown/Riverview

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Residence Inn Charleston Downtown/Riverview
Ranked #38 of 60 Hotels in Charleston
Certificate of Excellence
Ocean City, Maryland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Place”
5 of 5 bubbles Reviewed February 12, 2014

My wife and I came to Charleston to go on a NewYears cruise so we decided to come down 2 day's before.First night we stayed at the SpringHill next door.Don't even think twice that place was not even in the same ball park,terrible.Resident rooms were very nice and roomy.Comfortable beds but the sofa a little 2 be desired.But hands down a great place to stay in Charleston!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Canessebastion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, February 25, 2014
Dear Canessesebastion,

Thank you for taking the time to share your experience at our hotel with us as well as other travelers! We appreciate your honesty and would love for you to know that we are planning a renovation soon and will be replacing all of our couches!

Thank you for choosing the Residence Inn by Marriott Charleston Downtown/Riverview. We hope to welcome you back soon! Until then, take care.

Yours in Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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555 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • German first
  • Korean first
  • Portuguese first
  • Any
English first
Bradenton, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 24, 2014

Friendly and courteous staff always ready to help. Nice location close enough to downtown and other area attractions.
They have a shuttle service to downtown every half hour up to midnight .
Rooms are clean and stocked nicely.



  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jvc350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, January 26, 2014
Dear jvc350,

We hope you are staying warm in Florida! We truly appreciate you taking the time to share your wonderful experience with us as well as other travelers on Trip Advisor!

We are truly proud of our staff and love to share with our guests what true "Southern Hospitality" is truly all about! We are happy to hear that the amenities we provide are to your liking and that you are able to take advantage of them!

We know that there are many hotel choices in our beautiful city, and we are extremely grateful that the Residence Inn by Marriott Charleston Downtown/Riverview is your first choice when traveling! We hope to see you back soon! Until then, take care!

Yours In Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 16, 2014

Never do I take the time to review anything on line but felt the need this time. The hotel was very nice. Breakfast was very sufficient and the staff was extremely accommodating. The general manager just happened to walk up while we were checking out and went out of his way to make a connection for us at our next destination in Savannah. Thank you so much Charleston.......Three generations enjoyed our one night stay!!!

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Claudia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, January 26, 2014
Dear Claudia R,

Hope all is well in Virginia today! We greatly appreciate you taking the time to share your experience with other travelers looking for their home away from home in Charleston!

Our general manager, Rick Buggle, is a great example to our staff of what true customer service should look like! True leadership leads to a caring, attentive staff, which you noticed during your stay!

Thank you for choosing the Residence Inn by Marriott Charleston Downtown/Riverview. We hope to welcome you back soon!

Yours in Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saco, Maine
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 12, 2014

We stayed here recently with our dog and we were very impressed with the staff and accommodations. There was a wonderful outdoor heated saltwater pool. The hot breakfast was terrific and the shuttle into historic Charleston in the evening made going out very enjoyable. Getting into and out of Charleston during the day was very easy with little traffic. I would recommend visitors to look for an all day parking lot with a set fee as the parking garages are pricey!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank beachoma1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, January 16, 2014
Dear beachoma1,

We appreciate the wonderful review you've shared with other travelers on Trip Advisor! We are so happy to hear that you were able to travel with your fur baby!

Thank you for taking part in all the great amenities we are able to offer our guests! What a great tip about parking for future guests. Remember, we also have a shuttle in the evenings to the historic district.

Thank you again for choosing the Residence Inn by Marriott Charleston Downtown/Riverview, and we hope we will be seeing you again very soon!

Yours In Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed January 10, 2014 via mobile

My husband and I stayed here with his parents for a fun New Year's trip (Dec. 28-Jan 1st) and loved it!! The staff was always incredibly friendly and willing to answer any questions we had and the daily breakfast was plentiful and delicious!
We stayed in a two bedroom suite and it was perfect. The bedrooms and bathrooms were spacious, updated, and all in excellent condition. We had no issues with anything at all. They even have a lovely fireplace in the downstairs dining area that makes it feel like home! The kitchen is fully equipped with dishes, an oven, microwave, coffee pot, dishwasher, and full refrigerator so you could easily eat some meals in, if you'd like. And you don't even have to do the dishes! The daily housekeeping services will wash them for you! And if you want them to get your groceries, all you have to do is present the front desk with your list by 9:00 am and they'll purchase them for you at no additional charge (just the cost of the groceries themselves).
The location was perfect! Not within walking distance of downtown but just a couple minutes away by car or shuttle. The hotel offers a nightly shuttle starting around 5:30 pm so if you want to experience the nightlife, you don't have to drive or take a cab! They run until 11:45 pm. And it's also free with your hotel stay.
The grounds were pretty and well-kept and the pool and hot tub area were in sparkling condition too.
I would definitely stay here again if given the opportunity.

Stayed December 2013
Helpful?
2 Thank happyhoneymooners_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, January 11, 2014
Dear happyhoneymooners_10,

We hope all is well in Dallas! Thank you for choosing to spend your holiday with us and sharing your experience on Trip Advisor!

I am happy to see that you were able to take advantage of the nightly shuttle, and along with our other amenities you found it satisfactory! Our staff truly know the meaning of "Southern Hospitality", and strive every day to share that with our guests. I will make sure your wonderful comments are passed on to them.

Thank you for choosing the Residence Inn by Marriott Charleston Downtown/Riverview. We look forward to welcoming you back soon. Until then, take care!

Yours in Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, Pennsylvania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 8, 2014

Nice Hotel. We stayed only for one night and were glad we did.
The Hotel is clean and is at a safe location. Like most other Residence Inns across country the rooms were like 1BR Apartments with all amenities. The linens were clean , bathroom was clean and coffee maker was very neat and clean surprisingly which is not common :)

The price is Fair compared to the other hotels in the area.

We would repeat it if get a chance in future.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Prasad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, January 16, 2014
Dear Prasad T,

Hope all is well in Pennsylvania and that you are keeping warm! Thank you so much for the glowing review on Trip Advisor, and sharing it with other potential travelers to the area.

Our staff take much pride in maintaining the hotel to extremely high standards, and we are happy to see that this was your observation as well.

We greatly appreciate you choosing our hotel, and hope to welcome you back to the Residence Inn by Marriott Charleston Downtown/Riverview soon. Until then, take care!

Yours In Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 7, 2014

We stayed for two nights in a 1-bedroom suite, which was perfect for our family. Our room didn't have much of a view but that's no big deal since we were out for most of the day anyway. The beds are comfortable, and the rooms are pretty quiet except for the occasional noise from the dog and kids next door. The facilities are a little dated but well-maintained and clean. The kitchen is well-equipped with dishes and pots and pans. We didn't really cook there since we had a short stay and the dining options in Charleston are so excellent, but it's good to know for future reference.

The free breakfast is better than at most hotels, with lots of hot prepared food like oatmeal, grits, bacon, egss, and sausage. Would be nice to have more fresh fruit though.

From the hotel, it's a quick hop into Charleston by car, or the hotel provides a shuttle that drops you off right in the heart of downtown. It was a really nice stay and would stay here again if we come back to Charleston.

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank CityGirlDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin T, Manager at Residence Inn Charleston Downtown/Riverview, responded to this review, January 16, 2014
CityGirlDC,

Hope all is well in Beijing! Thank you so much for choosing our hotel to suit your needs, and I am so happy to hear that our amenities were to your liking.

As far as the hotel is concerned, I am certain you will love our upcoming renovations! We would love for you to come back after they are complete and let us know what you think!

Thank you again for the great review, and we look forward to welcoming you back to the Residence Inn by Marriott Charleston Downtown/Riverview soon! Until then, take care.

Yours In Hospitality,

Erin Thomson
Sales Manager
erin.thomson@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Charleston Downtown/Riverview

Property: Residence Inn Charleston Downtown/Riverview
Address: 90 Ripley Pointe Dr, Charleston, SC 29407-7597
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Charleston
#26 Family Hotel in Charleston
#33 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Charleston Downtown/Riverview 3*
Number of rooms: 119
Official Description (provided by the hotel):
Residence Inn by Marriott Charleston Downtown/Riverview is just 1.5 miles from the Historic District and is close to The Citadel, College of Charleston, Roper Hospital and MUSC. Your next business meeting will be a success in our Ashley Meeting Room, perfect for board meetings. Conveniently located near I-26 and I-526, this downtown Charleston hotel will prove to be your home away from home. From breathtaking views of the Battery and beaches to the historic homes and plantations, guests will fall in love with all this Southern City has to offer. Charleston will leave you in awe with its unique culture, low-country dining, arts and recreation. With fantastic amenities, the Residence Inn by Marriott Charleston Downtown/Riverview is the ideal choice whether traveling for business or leisure. ... more   less 
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Also Known As:
Residence Inn Charleston Downtown/Riverview Hotel Charleston
Charleston Residence Inn

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