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“Good for the price.”

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SpringHill Suites Charleston Downtown/Riverview
Ranked #31 of 62 Hotels in Charleston
Certificate of Excellence
Sanford, Florida, United States
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good for the price.”
Reviewed January 24, 2013

My wife and I had not been on vacation without the kids for almost five years so when we decided to take a trip we thought we would book a nice downtown Charleston B&B. Unfortunately it was a last minute decision and a holiday weekend, so there wasn't much available. We decided to stay a little outside downtown and use the savings to eat our way around Charleston. We chose this hotel for its proximity to downtown, the free evening shuttle and the free breakfast.

The front desk staff was very friendly and efficient, as was the breakfast staff. We requested an upper room facing the marina based on prior reviews. It's not the greatest view but it didn't cost anything to ask. The room showed its age in spots but was clean. We appreciated the two televisions, one for the bedroom area and the other for the sitting area. The breakfast was the usual waffles, eggs, cereal, etc. and we didn't experience the lack of seating that other reviewers have mentioned.

The only negative experience to mention involved the shuttle. The first evening was cold and we, along with about 15 other guests, were waiting for the shuttle in the lobby when the driver drove by without stopping. The front desk called and he returned about 25 minutes later. We were upset at the time, I think because we were really hungry, but the rest of the trip the shuttle was fine and it allowed us to have some good wines and not have to worry about driving.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
2 Thank SMGator89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, Manager at SpringHill Suites Charleston Downtown/Riverview, responded to this review, February 4, 2013
Thank you so much for the review and for choosing to stay with us! I apologize that you ran into an issue with the shuttle. We typically do not run into any issues with the shuttle as we share it with the Residence Inn next door and it runs on such a strict schedule. I am not sure as to what happened since I am not sure which dates you stayed, but I do truly apologize for the inconvenience. I am pleased to know we made up in other ways and hope to see you back next time you are in Charleston!
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Summerville, South Carolina
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2013

You are located a quick 5 minute drive to historic downtown Charleston. We had a beautiful view of the river from our room. If you are without transportation, the hotel offers a complimentary shuttle to downtown until 1145pm. Very clean room and they offer a nice breakfast in the morning for the guest. The bed wasn't as comfortable as I would have liked but it was well worth what we paid for our room. The staff was very courteous and was very helpful with directions to nearby attractions.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank FCM0720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, Manager at SpringHill Suites Charleston Downtown/Riverview, responded to this review, February 4, 2013
Thank you for taking the time to share your review of the SpringHill Suites by Marriott with other travelers. We are so pleased to hear that you enjoyed the amenities offered including the complimentary shuttle and hot breakfast buffet. Thanks for choosing to stay with us. We hope to see you again in the near future!
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Beaufort, South Carolina
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 23, 2013

Stayed here as part of a wedding party group. Never again. Admittedly, we usually stay at higher star rated hotels but this was really not a nice hotel EXCEPT for the staff who were really terrific. I expect more from a Marriott property. My son's feet were absolutely black from walking on the seemingly wet carpet and the place reeked of awful air-freshener. What were they trying to cover up? The location looks beautiful--on the water, but no close restaurants and walking to downtown just over the bridge is life threatening. Won't be back.

  • Stayed January 2013
    • Value
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    • Rooms
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    • Service
Helpful?
2 Thank FamilyOfFour000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison Heights, Virginia
Level 6 Contributor
168 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 21, 2013

Very nice location on the water with a nice view of the harbor. It's not too hard to find off of the main bridges.
The room was clean and fairly large with 2 queen size beds. Lots of pillows to lounge around on during a rainy day, with a small kitchenette, containing a fridge, microwave, sink.
2 TVs was a nice touch if you love to watch TVs.
Being there over Christmas was nice with Christmas decorations around the lobby and fireplace. Because of the holiday the staff was a little sparse but they bent over backwards to make sure your needs were met.
Hats off to Stan, the shuttle driver. Without him getting around Charleston in the rain would have been very uncomfortable. He knew the city very well and responded to our calls for a pick-up in a very few minutes. Great guy.
Breakfast was great. From waffles to biscuits and gravy, what else could you want? I loved having fresh coffee all day.

Room Tip: The rooms overlooking the river are very quiet.
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  • Stayed December 2012, traveled with friends
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Helpful?
Thank Toshua99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level 6 Contributor
101 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 21, 2013

We had a clean and comfortable room that was pretty spacious. The great advantage of staying here is that there is a shuttle to downtown between 5pm and around 11pm. The last one back to the hotel left downtown around 11.45. We took a cab back from the historic district one , which cost about $10. Some of the city tour companies will pick you up at this hotel, so make sure to ask if you book one. I'm only aware of one more hotel that offers a regular shuttle service. It is part of the same chain and nearby, but i can't remember the name.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Monica N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choctaw, Oklahoma
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 2, 2013

I choose this hotel for several reasons. First it was close to downtown and didn't cost an arm and a leg. There was a full breakfast included scrambed eggs and sausage, Hot and cold cereal and waffles. The was yogurt and fruit. The only problem was the seating got real tight if you came at the same time as everyone else at 9am. Claudia was busy trying to keep everything stocked and still keep a smile on her face. I really appreciated her hustle and seemed to want to please her customers. The rooms were comfortable and had micrwave and small fridge. The flat screen TV was wall mounted the could be turned to the bed or to the sofa. I enjoyed our stay and got great value for the price and room was clean and comfortable

  • Stayed December 2012, traveled with family
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    • Cleanliness
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Helpful?
1 Thank stapalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 1, 2013

Just returned from a two day stop in Charleston S.C. On the way back from Orlando to N.Y. Hotel was very clean and the staff was very friendly. The suite had the usual amenities and appeared to be recently upgraded. We took the complementary shuttle downtown one night and enjoyed the break from driving ourselves. Charleston is truly a beautiful and historic city.

Room Tip: All suite hotel.
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  • Stayed December 2012, traveled on business
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Helpful?
Thank MommaPooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Charleston Downtown/Riverview

Property: SpringHill Suites Charleston Downtown/Riverview
Address: 98 Ripley Pointe Dr, Charleston, SC 29407-7597
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Charleston
#28 Romantic Hotel in Charleston
#37 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charleston Downtown/Riverview 3*
Number of rooms: 123
Official Description (provided by the hotel):
Come stay at the SpringHill Suites by Marriott Charleston Riverview, the ideal choice when traveling to Charleston for business, family vacations, or romantic getaways. Conveniently located near MUSC and Roper Hospital, you will find your inspiration at the SpringHill Suites. From the moment you enter this downtown Charleston hotel located 1.5 mi from the bustling historic district, you will find breathtaking views, old world charm, and unpretentious southern hospitality. Our spacious all-suite hotel's service amenities are designed to fit your lifestyle- with suites that are 25% bigger than average hotel rooms. We'll spoil you with amenities such as free WIFI, complimentary deluxe continental breakfast, shuttle to the historic district (at a small fare), and an outdoor pool & whirlpool… just to name a few! So, what are you waiting for? Come stay at the SpringHill Suites by Marriott and let us show you what Charleston is all about! ... more   less 
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Also Known As:
Springhill Suites Charleston Downtown/Riverview Hotel Charleston

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