The tour guide was personable, knowledgeable, and funny. He brought an ipad and showed us pictures of two ghosts. His walking pace was just fine. He was agreeable in general. He spoke a little fast which is a good reason my first language is English. Sometimes he was difficult to understand. But I certainly would recommend this tour. I thought it would be too scary, but it's not at all scary. Just interesting and fun! My 14-year-old son enjoyed it too. Be sure to pick up discount coupons for the tour just inside the door at Poogan's Porch restaurant on Queen Street.