I don't usually write reviews, but felt compelled due to my experience at the Restoration on King. My wife and I came down for a work/pleasure trip and planned on staying at the property for four nights. Unfortunately, when we arrived to check in, Eric at the front desk was unable to find my reservation. The reason? Somehow I booked the wrong week on-line - what a genius.
Eric could not have handled the situation any better - he told us to relax and that we'd get things figured out. He offered us some wine and chocolate and informed us that they could accommodate us for our first night, but that they were sold out for the next three. He assured us that he would find us other accommodations and to check in with Gail the next morning. After we checked in our room, we got a knock on the door and it was Eric with a complimentary bottle of champagne to help us take the edge off. Impressive.
The next morning Gail had already checked with Wentworth Mansion and had our reservation over there pretty much ready to go. So, it's with much sadness that we will be changing properties this afternoon.
Oh yeah, the rooms are awesome. They were built as high-end condos - we had a spacious one bedroom that was immaculately clean and nicely outfitted. I usually don't like "suites" with kitchenettes, but this is a whole different ballgame. In short, this is an awesome place with better service than many 5 star properties we've visited. If you're going to be in Charleston, and are looking for something a little different (modern vs. traditional) you owe it to yourself to check it out...
- Official Description (provided by the hotel):
- Newly Opened & Re-Created The Restoration welcomes you to be our guest at our newly expanded location on Charleston's iconic King Street. From food and drinks to culture and boutique shopping, we have recreated history for your enjoyment. Come get inspired and experience what the New South is all about firsthand. See below for more details. A world class hotel isn't just a place to get a good night's rest (or a refreshing afternoon tipple,) it's a meeting ground, a place where unexpected elements come together to delight, inspire and entertain. Uniting classic elegance with a natural and easy going Southern touch, The Restoration translates its hometown's vibrant local history and culture into a casually chic, luxurious hospitality experience. It's relaxed and refined and just a little bit left of center-a world where high meets low meets Low Country. The Restoration is all about community. From locals to international travelers, we provide an immersive, beautifully designed environment for guests to connect and relax. It is this civic-minded, progressive mindset that powers the Restoration brand- from our jewel box inspired spa and farm to table restaurant, to the motorcycles we custom design for guests to ride away on. This is classic Southern Hospitality, modernized with a few twists and expanded to meet and exceed the highest standards of today's luxury traveler. We welcome you to experience The Restoration first hand to see what the New South is all about. ... more less
- Reservation Options:
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- Also Known As:
- The Restoration On King Hotel Charleston