The previous reviewer did a great job of covering all that ROK has to offer. We loved our spacious one bedroom condo, and unlike other condos we have rented, actually had nice good-quality cookware and dishes to use, and the appliances are high-end. This is so often not the case. Reheating or cooking simple items was a breeze at ROK. Also, our fridge was stocked with water and soft drinks - which was quite convenient, as the temperatures were very warm when we arrived.
Overall, we enjoyed our stay at ROK. A few things that lessened the experience for us was that there is a very small parking area for checking in. I had emailed previously regarding where check-in was and it was not answered. Thinking it was no big deal, we arrived in Charleston only to find we were on the other side of the street. Quite minor in another city, but Charleston is full of one-way or extremely narrow streets plus plenty of blocked roads due to construction. Arriving tended to be quite stressful as we winded our way further and further away. When we made our way back, we found the check-in area full and had to park in an alleyway down the block. The valet kindly came to our aid, and walked to our car to park it. When arriving at ROK, make sure you are going east on Wentworth, it will make your life a lot easier. I must say, though, the manager Howard made things right for us, so we give ROK credit for that.
The concept of the continental breakfast delivery to your suite when you want it, is great. However, we did not encounter anyone phoning us prior to delivery of the breakfast as the previous reviewer mentioned (did not even see a check box indicating that) and found it outside our door, at the requested time. Breakfast was somewhat disappointing. We found the croissants ordered dry and obviously a day old; scones dry (maybe day old). Otherwise it was well-packed with obvious care. We opted out the second day and went to Hominy Grill.
We were right on King Street and had no issues with noise. There was a slight bit of street noise, but our sleeping area was away from that and the great beds were very comfortable. However, the extremely large head board was not anchored correctly and slammed on the wall when you made the slightest movement (insert what joke you may here). Since we were there for a short stay, we fixed the problem by stuffing a towel in between the wall and headboard.
The hotel is centrally located and very convenient for walking the historic area, great eateries, plus very close to great shopping on King Street. The staff are very pleasant and any request is quickly looked after. Despite a few glitches, ROK is definitely a place we would like to stay at again.
- Official Description (provided by the hotel):
- Newly Opened & Re-Created The Restoration welcomes you to be our guest at our newly expanded location on Charleston's iconic King Street. From food and drinks to culture and boutique shopping, we have recreated history for your enjoyment. Come get inspired and experience what the New South is all about firsthand. See below for more details. A world class hotel isn't just a place to get a good night's rest (or a refreshing afternoon tipple,) it's a meeting ground, a place where unexpected elements come together to delight, inspire and entertain. Uniting classic elegance with a natural and easy going Southern touch, The Restoration translates its hometown's vibrant local history and culture into a casually chic, luxurious hospitality experience. It's relaxed and refined and just a little bit left of center-a world where high meets low meets Low Country. The Restoration is all about community. From locals to international travelers, we provide an immersive, beautifully designed environment for guests to connect and relax. It is this civic-minded, progressive mindset that powers the Restoration brand- from our jewel box inspired spa and farm to table restaurant, to the motorcycles we custom design for guests to ride away on. This is classic Southern Hospitality, modernized with a few twists and expanded to meet and exceed the highest standards of today's luxury traveler. We welcome you to experience The Restoration first hand to see what the New South is all about. ... more less
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- Also Known As:
- The Restoration On King Hotel Charleston