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“You will not be disappointed!” 5 of 5 stars
Review of The Restoration

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The Restoration
Ranked #6 of 59 Hotels in Charleston
Certificate of Excellence
GreenLeadersSilver level
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“You will not be disappointed!”
5 of 5 stars Reviewed January 5, 2013

My husband and I stayed here for our honeymoon. We pulled up after a 4 hour drive, and were hot, sweaty, and tired! But we were greeted with glasses of wine, delicious cheeses, and valet parking to take our car off our hands. When we were shown our room, we were certain HGTV had been by recently....they were stunning! Complete luxury feel in an outstanding location. The employees were beyond helpful, and were so incredibly friendly. They went out of their way to ensure everything we needed was taken care of, and had a smile on their faces the whole time. My husband and I have dreamed about coming back ever since, and we can't wait for the day that we do!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank mckenzie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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772 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2013 via mobile

This hotel is amazing!!!! I called trying to check out the scene and Chase was sooooooo helpful! He was so personable and friendly I immediately booked right after I hung up!!! Then I needed some help pre paying and booking a couple different rooms to accommodate family and Nathan was extremely helpful, and just awesome! He made sure everyone knew about my accommodations and everything was so efficient. This is all on top of how beautiful, and clean this establishment is! Best hotel ever! Thanks guys!

Stayed January 2013, traveled with family
Helpful?
2 Thank Dominique R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed December 28, 2012

First, love the vibe of this place. It is a true boutique hotel. So many great things about it including: location, decor, cleanliness, friendly staff, homemade cookies and milk every night and breakfast in a picnic basket delivered to your doorstep every morning. Need I say more?

Location: right off of King Street. If you know anything about Charleston then you know that King Street is where everything happens. Great food and great shopping. This boutique hotel is literally right off of King Street. Easy walk everywhere.

Decor: Modern decor with a Pottery Barn-like feel. Very warm and welcoming. Clean lines, but very comfortable. Light colors, beachy colors. Exposed brick.

Rooms: They are mini condos. Probably safe to say that this was meant to be condos, but then the recession hit and someone had the genius idea to make it a hotel instead. Our room was a 1 bedroom with a full kitchen, laundry in unit, spacious bathroom and spacious living room. It was spotless.

Staff: Everyone was very friendly. Very accommodating. Very attentive (and they were sold out).

One note: a lot of people who reviewed this place complained about the thin walls- the hotel was sold out the night we stayed and we did not hear anything. And I'm pretty sensitive to noise. The only thing you heard was people in the hallway, but that's typical of any hotel.

It's easy to see why this got the Trip Advisor Traveler’s Award.

Next time my husband and I come back we will stay here again and again. We will also be recommending this property to our friends and family when they visit Charleston.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank JJFigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed December 28, 2012

The staff at ROK is incredibly nice. During our three-day stay, we were greeted by name. The wine & cheese and milk & cookies are really nice touches, especially after a long day of touring. Our room/apartment was beautifully decorated, and we appreciated having a full-sized refrigerator. As noted in other reviews, there is some street noise, but the hotel thoughtfully provides white noise machines, which made a huge difference. ROK is in the heart of the shopping and restaurant scene and is an easy walk to the historic district and to the pier for the Fort Sumter ferry. Travelers who prefer the coziness of a B&B, but also like the amenities of a full-service hotel, will think ROK is perfect. We did.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ontheroadoften
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 24, 2012

This hotel is absolutely stunning. The decor is classic Charleston and makes you feel right at home. There is no better location in downtown than the corner of KIng and Wentworth. The Restoration is in the middle of great restaurants, nightlife, and lots of shopping. The room we stayed in had a great outdoor patio that was perfect for soaking in the sun while sipping on cocktails. The bedrooms were extremely spacious and comfortable. You certainly won't be missing your bed at home. There were plenty of blankets and pillows to choose from. The bathrooms were exceptional as well. This will definitely be a place I recommend all my friends and family to stay. The staff is so helpful and attentive to any needs you may have. No matter what you are looking for, family weekend, girls night in, or a couples romantic weekend, this is the place for you. The Restoration on King will not disappoint!!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Jessierebels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsborough, North Carolina
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 20, 2012 via mobile

After a really bad case of food poisoning in NYC, I decided to stay at a hotel with a kitchen - The Restoration on King was that place. The room was super spacious and clean. Think of the place as more apt. than hotel.
The kitchen was stocked well enough with pots, pans and the like for me to even cook and take meetings - all of this while on the road.
Now for the most touching thing...
I tend to drink a cup of hot tea before bed. I guess the housekeepers noticed that and replenished the teas. I guess they also noticed that I used a pot to boil the water. I returned to my room and found a nice stainless steel teapot on the stove... I was so touched.
Also Sam and Connie were great. Connie even gave me a tour of the place.
What a wonderful place to stay!

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lilyn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY, NY
Level Contributor
50 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed December 20, 2012

All the accolades and raves about this place are true. The rooms are gorgeous. The location is perfect. The picnic basket light breakfast is a nice touch. The manager and staff are were welcoming and the afternoon wine very lovely. However, by reading these reviews and from our experience I think some rooms at ROK have serious sound issues and unfortunately we had one of those rooms, #207. It was really tough. I was up all night the first night. I did something I don't think I have ever done in a hotel ---I went down to the front desk @ 4am to ask if they could do something about the music that played all night long. I thought it was a party but later we learned it was likely the store below, a Gap I think, had the music on all night or the cleaning crew was cranking it up. I like the Red Hot Chili Peppers and Katy Perry as much as the next person, but not from 1am-6am. Seriously, we cancelled a tour later the following afternoon b/c I couldn't keep my eyes open...and that was a drag for a quick 3 day get away with my husband. One person there acknowledged the issue...another tried to blow it off a bit but really couldn't when I told her the list of songs I heard. The next night we had a similar sound issue--not as bad, but a 7am wake up playlist on a Sunday. My husband, who was as impressed with all the good qualities of hotel, asked me on the way home, "Do you think we could recommend that hotel?" We both weren't sure we could. I feel bad writing that but boy, I was tired after this trip.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank FromNYto?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HLetts, General Manager at The Restoration, responded to this review, December 27, 2012
It is with sadness and regret that your stay at The Restoration on King was less than satisfactory due to the mistake of an employee of the GAP. I would like to sincerely apologize for this disruption and assure you that I and my entire Team are 100% committed to serving our guests and insuring that their stay is nothing short of memorable. I cannot tell you how very dissapointed My staff and I were to discover that the music in the GAP had mistakenly been left on throughout the evening. I cannot tell you how seriously we have takend this and can assure you that this has been addressd with management of the GAP store.

The Restoration on King continues to maintain positive working relationships with all of our neighbors and after speaking with the manager of the GAP, she too along with the employee who mistakenly left the music on, also offer their sincerest apologies and have committed to us to insure that this does not happen again.

Through positive feedback and suggestions, the Restoration on King has continued to add to our amenities to make the ROK our guest’s “Home Away From Home” when visiting Historic Charleston. From luxurious pillow top mattresses, 300 count 100% Cotton linen, plush bath towels, new white noise machines and our soon to be release “eConcierge” mobile App, the staff and management continue to work to make the ROK a truly special place to stay when visiting our wonderful city of Charleston, SC.

I hope that when you next visit Charleston you will consider staying with us again in order that we may be able to re-win your trust and loyalty with our commitment to excellence and the enjoyment of all of our guests staying at The Restoration on King.

Please contact me directly if you are planning a visit to the area again, and do not hesitate to contact me if I can ever be of any assistance to you and your family.

Kindest Regards & Happy Holidays,

Howard D. Letts
General Manager
The Restoration on King
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Restoration

Property: The Restoration
Address: 75 Wentworth St, Charleston, SC 29401-1427
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Charleston
#2 Spa Hotel in Charleston
#2 Family Hotel in Charleston
#3 Romantic Hotel in Charleston
#6 Luxury Hotel in Charleston
#10 Business Hotel in Charleston
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Restoration 4*
Number of rooms: 16
Official Description (provided by the hotel):
Newly Opened & Re-Created The Restoration welcomes you to be our guest at our newly expanded location on Charleston's iconic King Street. From food and drinks to culture and boutique shopping, we have recreated history for your enjoyment. Come get inspired and experience what the New South is all about firsthand. See below for more details. A world class hotel isn't just a place to get a good night's rest (or a refreshing afternoon tipple,) it's a meeting ground, a place where unexpected elements come together to delight, inspire and entertain. Uniting classic elegance with a natural and easy going Southern touch, The Restoration translates its hometown's vibrant local history and culture into a casually chic, luxurious hospitality experience. It's relaxed and refined and just a little bit left of center-a world where high meets low meets Low Country. The Restoration is all about community. From locals to international travelers, we provide an immersive, beautifully designed environment for guests to connect and relax. It is this civic-minded, progressive mindset that powers the Restoration brand- from our jewel box inspired spa and farm to table restaurant, to the motorcycles we custom design for guests to ride away on. This is classic Southern Hospitality, modernized with a few twists and expanded to meet and exceed the highest standards of today's luxury traveler. We welcome you to experience The Restoration first hand to see what the New South is all about. ... more   less 
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Also Known As:
The Restoration On King Hotel Charleston

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