My Husband and I decided to travel to Charleston on a whim. We never really know which hotel to choose. After looking through several, we decided on this hotel because of its rating and the fact that my husband had traveled recently for work and stayed at a Comfort. We called the night before our arrival to book and ask a few questions. We were told the room we booked had a whirpool tub. The room we get to, did not. My husband went to the desk and she gave us keys to the last suite with a whirpool tub, no questions asked. We later found out the staff member who misinformed us about the tub in the room, was new. We thought that was great customer service and will return.
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- Also Known As:
- Comfort Suites West Of The Ashley Hotel Charleston