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“Great Place on edge of Charleston” 5 of 5 bubbles
Review of Comfort Suites West of the Ashley

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Comfort Suites West of the Ashley
Ranked #21 of 60 Hotels in Charleston
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Place on edge of Charleston”
5 of 5 bubbles Reviewed November 5, 2012

We spent two nights here along with another couple. We had lovely rooms, quiet and nicely appointed with sofa, fridge, microwave. Near a mall and if you get the Charleston streets figured out, easy to get to. Only issue was getting out of the parking lot requires going left and down a block or two to make a U-turn to go into Charleston and it is a busy highway. Breakfast was good and hot. Would definitely stay there again. Like the fact that the a/c/heater fan stays on for constant white noise and doesn't cycle on and off. Helps block outside noise.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NCBuckeye10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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849 reviews from our community

Traveler rating
    518
    248
    56
    17
    10
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
salisbury, nc
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

great hotel for my pleasure trip nice quiet lolbby great outdoor sitting area, indoor pool, ner shopping and attractions great price just a wonderful experience
easy access to city near boating dock valuble coupons in lobby to be used for discounts on sites
ner the battery
horse and crriage ride gives great infomation on city

Room Tip: ask for room with the view of the city
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  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BrendaCowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Lebanon, Ohio
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed November 2, 2012

Good location just outside of downtown. Our room was large, quite and clean which is a huge plus. I went to get ice on the 3rd floor our first day and noticed someone dumped some disgusting food in the ice machine, we told the night attendant about it and they ignored it. Still there the second night they ignored it. It was not cleaned up through our entire 3 night stay. There was also something spilled on the floor of the elevator on the right that was there our entire stay. First day we were there they served sausage patties for breakfast, the other 2 days they served sausage pieces and scrambled eggs mixed. Employees we found to be unresponsive and distant, but at least our room was nice.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank JRBOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review, November 4, 2012
Thank you for bringing to our attention the problems with the ice machine. As you can see by our many reviews that this is very rare with our cleanliness. This has been brought to the attention of our staff. Hope that you will come back and see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, United Kingdom
Level Contributor
202 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

Stayed 2 nights, easy to find, and situated on and near major roads, sometimes difficult to get into entrance. Near to restaurants. Reception spacious, and staff helpful and friendly. Room clean spacious, with 1 bed very comfortable, flat screen TV, small separate area with table and chairs. Fridge and microwave with coffee making facilities. Bathroom clean and toiletries provided. Breakfast ok, included cereals, pancakes, muffins, fresh fruit, juice and coffee. Free WIFI , would stay again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank marieanddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Ohio
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

We arrived late and Charlene greeted us. She is a huge plus to this hotel. Friendly, cheerful and welcoming. She is VERY good at her job. The beds were the best of all three hotels on this trip. We really enjoyed our stay and had no problems at all. At breakfast we were served by Cynthia and she was also extremely welcoming and caring. The only problem we had was with other guests who pushed their way around the dining area. They opened one of the meeting rooms for overflow which is rare at any hotel. It was a great idea as the hotel was full. I would recommend and would stay again. Just off I-526 and minutes from downtown. Better than where we had stayed before off I-26 north of Charleston. Stayed on 10/11/12.

Room Tip: We always avoid staying by the ice machine or the elevator so no problems with our room.
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  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank GardenGalOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review, October 20, 2012
Thank you for your kind words about the hotel and staff. I will make sure that your compliments are relayed to Charlene and Cynthia whom are great employees and are a great asset to the company. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cincinnati
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed October 15, 2012

When I complained in the am that drunk guests at 3 am swimming in the pool disrupted our sleep I was told that the hotel pool is open 24 hrs. A pool open 24 hrs, that is inviting trouble. I will say that when I called the desk at 3am they said they would make an attempt to get them out and it did quiet down around 4am. The hotel condition was a bit rundown, little mold in shower, scratches on furniture, but it was clean. Breakfast was so-so, I have had much better at Hampton Inns. I guess you get what you pay for. One plus-The front desk staff were very nice and allowed us to check in early.

Room Tip: Do not get a room on 2nd floor next to pool.
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  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Betsy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review, October 16, 2012
I am very sorry that your stay was interrupted by the loud noise coming from the pool area. I can assure you that this incident is very isolated and hasn't occurred before. I will definietly address this with our staff also. Thank you for addressing your concerns and hope that you will come back and see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anderson, South Carolina
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed October 14, 2012

We had a very large quiet room Never heard another guest so we assumed to hotel was not too full. Two queen beds were comfortable as was the sitting area. The drive to downtown as only 10 minutes. The staff was helpful and very friendly. We would stay her again.

Te reason I did not score this hotel excellent was the breakfast. The danish and bagels were really stale. We ate at 7 a.m. so the food did not get stale because it was sitting out. It had to be put out stale.

I mentioned thinking the hotel was not too full earlier. Actually the hotel was quite full as I saw when I got back from dropping my husband off- the breakfast area was overly full with overflow seating in a nearby meeting room. I was going to check to see if the bagels were fresher but it was too crowded. The rooms were very quiet considering the crowd!

Room Tip: 204 was quiet
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  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Betty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites West of the Ashley

Property: Comfort Suites West of the Ashley
Address: 2080 Savannah Hwy, Charleston, SC 29407-6287
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Charleston
#13 Family Hotel in Charleston
#15 Business Hotel in Charleston
#23 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites West of the Ashley 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites West Of The Ashley Hotel Charleston

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