I booked (or so I thought) a reservation with these guys several weeks ago and had already planned a lot of my trip during peak, spring season. Only to find out 3 weeks after booking, and 2-weeks before my trip that they double booked and we did not in fact have a room.
I thought there may have been some confusion when I was asked for an confirmation and it was never sent. Then they had some confusion as to what was going on and left a voicemail for me to call them back. I did and they were confused as to why I was calling, in response to your voicemail telling me to call is why. Again I asked for an email confirmation and nothing. I should note that I asked for an email confirmation because they mentioned not paying taxes if you pay with cash (I'm sure this is highly illegal and the Charleston CVB will be interested to hear about this shady business practice).
After all of that they sent me a 3 sentance email saying, "sorry we double booked and don't have a room for you." No offer to help or assist in anyway as I'm left scrambling to find accommodations downtown and might be staying across the river because these guys screwed me.
- Also Known As:
- a Bed And Breakfast At 4 Unity Alley Hotel Charleston
- a b&b At 4 Unity Alley