Absolutely wonderful inn - delightful experience. lovely facilities, excellent service, good value given quality and location.
below is an excerpt from the email that I sent to the Inn following our stay which highlights the many positive elements.
"This email is directed to Planters Inn management and staff, as well as the Peninsula Grill management, chef and staff.
My husband and I recently purchased a gift certificate for our daughter to Planters Inn and we also visited Charleston ourselves over the Memorial Day weekend, staying at Planters Inn. We have visited Charleston once before and had stayed at Charleston Place; we were looking for a more personal and historical experience but with comparable location and a higher quality level of service.
Our whole experience was exceptional. We travel quite a bit, and it is so seldom that we see such a high level of personal attention to detail and service across the board. Being delighted is a rare thing.
I will highlight just a few examples so as to express our appreciation and reinforce the high perceived value-add -
The individuals helping me with the reservation and the gift certificate (Carter and Tony Cunningham) were extremely helpful, working to get me in the room type of my choice (even though it was a very busy weekend), provided great options for the gift certificate, very good information, and very timely follow-up on my requests and questions. Just excellent.
The arrival and check in process was smooth and prompt; the front desk personnel were very helpful with questions I had regarding tours and dinner reservations. The doormen welcome at the entrance, smoothly orchestrated valet parking and welcome card in room all made us feel like we were "home". Simple, smooth, and calm.
Our room was just lovely (grand king in original building); tasteful furnishings/decor/appointments, clean, well-maintained, and quiet.
The common areas and parlor were just perfect - again, lovely and a welcome oasis from the hustle outdoors. the ongoing complimentary refreshments in the parlor were certainly welcome after hours of touring and shopping. the courtyard area also a plus - another escape from the hustle and bustle outside.
and of course, the Peninsula Grill - absolutely a gem. we enjoyed the wonderful breakfast several mornings - superb service in a lovely setting, wonderful high quality items - from the coffee and juice, to the pastries, the fantastic granola, delightful biscuits, freshest fruit and cheese assortments. we were not able to extract the recipe for the biscuits from anyone (though we tried!), but did take home a pound bag of the granola. we dined twice at the grill, in both cases exceptional. the wait-staff were absolutely top-notch, our meals just wonderful.
We cannot wait to return for another stay at Planters Inn in the future, and are already thinking about this fall and later this year for our anniversary. We are singing your praises wide and far. Being our first visit, I do not know if the level of quality and service has always been this good, is a reflection of Relais & Chateaux designation, a result of ongoing initiatives, etc. Whatever you are doing, pls. keep it up."
- Official Description (provided by the hotel):
- Holding court in the very heart of Charleston's famed Historic District, the 64-room Planters Inn Relais & Châteaux is the city's iconic grande dame hotel. Uniformed doormen welcome every arrival, ushering guests inside the gloriously restored circa 1844 building to a sanctuary of elegant style and genteel service. Voted #1 Best U.S. Boutique Hotel by readers of Travel + Leisure magazine, Planters Inn is a world of civility, sumptuous cuisine, and cultural pursuits. Soaring ten-foot ceilings, dozens of working fireplaces, and a stunning collection of antiques and Baker Historic Charleston décor, including a sumptuous four poster bed in every guest room, create a luxurious ambiance described by Travel + Leisure as "akin to an overnight with well-to-do friends in their old Charleston mansion." Hushed tones of buttercream, Lowcountry greens, and pale powder blue paint the walls, while raw silk fabrics frame the windows. There's also more to Planters Inn than meets the eye: A hidden courtyard illuminated by flickering carriage lanterns provides a beguiling entry to Peninsula Grill, the city's foremost dining experience. Planters Inn and Peninsula Grill are longstanding members of Relais & Châteaux, the exclusive collection of luxury boutique hotels and gourmet restaurants located in the world's most romantic, most cultured, and most memorable destinations. Are you excited for your getaway to Charleston? We are excited to welcome you to Planters Inn. ... more less
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- Also Known As:
- Planters Hotel Charleston