Room not as described when booked and PAID. First room was too small for a walker to get through without extra effort. We had requested a balcony room and the inhouse agent understood our needs, or so I was given to believe. Wrong. We were changed to another room which did meet our needs, but the weekend was miserable for me because I could see stuff (nuts, etc.) on the carpet that we did not bring with us or were not using, and many members of the staff were either uncaring or not thinking. The manager said the hotel's policy included several things that we were not told while there, or that were not followed by his staff.
There are many marvelous hotels in Charleston, SC. This is not one.
- Official Description (provided by the hotel):
- Holding court in the very heart of Charleston's famed Historic District, the 64-room Planters Inn Relais & Châteaux is the city's iconic grande dame hotel. Uniformed doormen welcome every arrival, ushering guests inside the gloriously restored circa 1844 building to a sanctuary of elegant style and genteel service. Voted #1 Best U.S. Boutique Hotel by readers of Travel + Leisure magazine, Planters Inn is a world of civility, sumptuous cuisine, and cultural pursuits. Soaring ten-foot ceilings, dozens of working fireplaces, and a stunning collection of antiques and Baker Historic Charleston décor, including a sumptuous four poster bed in every guest room, create a luxurious ambiance described by Travel + Leisure as "akin to an overnight with well-to-do friends in their old Charleston mansion." Hushed tones of buttercream, Lowcountry greens, and pale powder blue paint the walls, while raw silk fabrics frame the windows. There's also more to Planters Inn than meets the eye: A hidden courtyard illuminated by flickering carriage lanterns provides a beguiling entry to Peninsula Grill, the city's foremost dining experience. Planters Inn and Peninsula Grill are longstanding members of Relais & Châteaux, the exclusive collection of luxury boutique hotels and gourmet restaurants located in the world's most romantic, most cultured, and most memorable destinations. Are you excited for your getaway to Charleston? We are excited to welcome you to Planters Inn. ... more less
- Reservation Options:
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- Also Known As:
- Planters Hotel Charleston