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“The rooftop band may as well have been playing in our room”

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The Vendue Charleston's Art Hotel
Ranked #14 of 62 Hotels in Charleston
Certificate of Excellence
Reviewed August 12, 2007

Positives:
Wine and cheese hour
Cookie & water turndown service
Steps away from the waterfront
In the heart of the French Quarter
Wonderful doormen
Charleston is FABULOUS! Kaminsky's coffee shop is a MUST!

Negatives:
Room had leak marks all over the ceiling. It really took away from the decor.
Our toilet ran the entire weekend.
Fitted sheet and comforter on bed. No flat sheet and no comforter cover.
I asked for Champagne to be in the room upon arrival - it didn't arrive until after 5:30 :(
Could hear our neighbors every word.
We could hear the entire set of the rooftop bar on Saturday until 10:45 pm. We were on the third floor - bar is on the roof. When we asked the front desk what time it would end they said 10pm. They went on to say "well, we only have bands five out of the seven nights." I guess that is supposed to be a good thing.
Breakfast was lacking. Weak coffee, eggs and waffles (tiny ones) were the only offerings on Saturday and Sunday.

We are frequent bed and breakfaster's. We won't stay at this location again seeing as how you do not get what you pay for.

  • Stayed: August 2007, traveled as a couple
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Thank BBsrule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vendue, General Manager at The Vendue Charleston's Art Hotel, responded to this reviewResponded March 16, 2009

We appreciate your taking the time to tell us about your stay. At the Vendue Inn, we continually strive to offer the best service and accommodations to our guests and appreciate your thoughts on how we can improve. Since your stay, we have added an extensive training program for all of our employees to insure that service at the Vendue is the best of any Inn in town. Additionally, we've added insulation to all of our rooms to control the noise level from the bar. We’d love for you to experience our improved service and staff during your next visit to Charleston.

--Susie Ridder, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,224 - 2,230 of 2,336 reviews

Reviewed August 9, 2007

We were put in the annex across the street from the hotel. Daily complementary breakfast was very good, but a bit repetetive. The walls in the rooms were very thin - we could hear our neighbors taking medication! Room was small, but nicely decorated. We enjoyed the old brick look, but the shower leaked and left a nasty "ooze" buildup on the floor from apparently months of inattendance. We enjoyed the complimentary bike rentals - what a great way to see Charleston. Hotel is in a great location, but that's what you're paying for. Overall, staff was friendly and helpful - had an issue with one older valet staff.

  • Stayed: May 2007, traveled as a couple
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1  Thank txerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2007

we killed more than 12 mosquitos in our room... Location is good, staff is friendly.. but rooms and beds are terrible...
I do not recommend at all.

  • Stayed: August 2007, traveled with family
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3  Thank awdesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2007

Vendue has a nice location and was dog-friendly. The rooms were nicely decorated -- we had a 1 br suite. The king bed was really high, with appropriate victorian-period steps to get there. However, the rooms needed a solid cleaning (carpet worn, slight mildew smell). Additionally, the room had little to no sound proofing, so the workmen that started around 7am every morning were heard loud and clear, as was the constant loud elevator noise for people on their way to the Rooftop (until after midnight every night). On a side note, their restaurant was pretty bad... The tastes weren't good and the service wasn't great either... a real disappointment.

Stayed: June 2007
2  Thank sportmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2007

The location of this hotel was excellent. It is right in the middle of everything. Only a stone throw away from Waterfront park. On July 4th, the hotel allowed us to go on the roof top bar to see the fireworks. We probably should of watched from the waterpark, it would of been easier to see. The rooms are divided into two buildings, across the street from each other. The rooms are made to be antiquish, and have an older look to them. The walls are extremely thin (we heard our neighbor snoring), which is the only downfall. The staff is excellent. Each day there was sweet tea, water and lemonade available for refreshment after our travels. The breakfast setting was out of this world, very elegant. The bed was very comfortable. If your a sound sleeper, I would reccommend it greatly.

  • Stayed: July 2007, traveled as a couple
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1  Thank spillersm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2007

My wife and I were travelling mid-week during the middle of June and came across this place while enjoying a micro-beer across the street from the Vendue Inn. We were pleased to find that they had a room for 2 nights for us.

The location is really a highlight of this place. You are basically within walking distance of everything: the river, the battery, shops, restaurants/bars, and the outdoor malls. If you prefer, they even have bikes that you can use while you are there - which is a great way to see the residential areas.

The room itself was beautiful: old restored wood floors, brick walls, comfy bed, nicely done bathrooms. You get a newspaper each day, along with a very tasty breakfast, bottled water, and even a "social hour" each day with small finger food and wine.

At the top of the Vendue Inn is a great rooftop bar/restaurant, which obviously has some of the best views in the city.

The staff were all very friendly and helpful, and I would definitely stay there again. If you are going to Charleston, this is the place to be.

  • Stayed: June 2007, traveled as a couple
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1  Thank TrentFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2007

After posting some questions on the forum pages and reading some previous reviews .... hesitation, anticipation and worries were just a few words I could use before we checked in the Vendue Inn. Wow, was I completely put at ease when we checked it.

Location 1 - We decided to park our car ourselves in the parking garage just around the corner, we really had to walk less than a block to the front door (we did drop off our luggage with the staff to take up to our room). Even with off-site parking, the location of this Inn is incredible. You are right in the middle of the French Quarter ... great restaurants, art galleries, theaters, waterfront, pier, etc are within a 2 minute walk.

I have read some reviews with respect to noise. Let me just state that with any Inn in Charleston, you will have this issue as all of the Inns and Hotels are on the main roads of Market, Meeting, East Bay or King. The Vendue Inn is actually on the corner of East Bay and Venue Range ... so it really is not on the main roads. As for the rooftop bar and lines of people to get in, I have to move onto Location 2.

I think the Vendue Inn is all about which room / suite you get. My wife actually made reseravations about 1 month before we arrived. I started to read the forums on this Inn and just decided to email the Vendue Inn and request a quiet room with a view. This seem reasonable after reading all the horror stories of noise and no views. Let me just state for the record, I think we had the best room (Jr. King Suite) that anyone could have imagined. I am not going to give away what room it was, (you can contact me directly if you wish for that info). But we had no noise except for the expected few late night people leaving the bars.

On a few other notes besides our room.

The Staff was accomodating, but not excellent. They answered our questions, provided assistance (beach towels for an afternoon trip to Folly Beach and bikes for a nice morning ride through the residential areas south of Broad).

The breakfast was nice, nothing superb, but filling nonetheless. The wine and cheese was also nice ... while the cheese and appetizers were a nice selection, the "wine" was a little on the flat side.
The turndown service with cookies was a treat ... eventhough we missed the milk and cordials around 9PM, the cookies and water in our room was a nice way to end the day.

All in all, I would have to reccomend the Vendue Inn for those who want to be in a great location and in the middle of the action of the area ... just take a little time to call / write them to request Room ### !!!

  • Stayed: May 2007, traveled as a couple
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3  Thank Redskins4Ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Vendue Charleston's Art Hotel

Address: 19 Vendue Range, Charleston, SC 29401-2129
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > French Quarter
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Charleston
#12 Romantic Hotel in Charleston
#12 Luxury Hotel in Charleston
Price Range: $207 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Vendue Charleston's Art Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Recently named #1 Hotel in Charleston and #9 Hotel in the U.S. by Travel + Leisure 2017. Charleston's Art Hotel, The Vendue, is located in the city's historic French Quarter just steps from world-renowned galleries and boutiques. The hotel features 2-3 rotating exhibits per year, allowing guests to explore and discover art from around the globe. Innovative cuisine, enticing art displays and panoramic rooftop views collectively inspire guests at every turn ... more   less 
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Also Known As:
Vendue Hotel Charleston
Vendue Inn Charleston Sc

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