The hotel seems promising as you arrive. The location is top notch and you get the feel of a first rate hotel experience. However, from the time you unload your luggage and make your way to the front desk, you get an undeniable sense that this is not what it seems to be from the outside. The staff is young and not at all into service. The gentleman that checked us in seemed to be working his second job and could not even muster a smile to welcome us. There is no concierge, so the front desk is what they would call one-stop shopping. This would be fine if they actually had suggestions. They don’t.
I was somewhat willing to look past all of this in hopes that the room would be fabulous. On the contrary, it was mediocre at best. The view from the non-water side of the hotel overlooks what seems to be the Charleston Power Company. I was already starting to feel sick with the thought that we paid nearly $300 bucks a night for a hotel with awful service and power lines views. But it got even worse, the cleaning staff must have been on July 4th vacation because the tub looked like it had not been cleaned for weeks. Disgusting!!!!! I only wish someone had written a review like this before I booked. Go elsewhere.
- Free Wifi