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“Relaxation with comfort, style and old fashioned customer service” 5 of 5 stars
Review of Harbourview Inn

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Harbourview Inn
Ranked #9 of 59 Hotels in Charleston
Certificate of Excellence
Boston
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Relaxation with comfort, style and old fashioned customer service”
5 of 5 stars Reviewed September 22, 2009

I recently stayed at the Harbourview Inn on the water in Downtown Charleston SC. I was planning an annual get together
of a group of people from various US States and Europe who had met playing Bridge on the Internet.The experience was a
total delight.
Karen from Group sales arranged booking rooms agreeable to all of our party. Myself I booked the suite so we could play cards after our tourist excursions.The room was set up perfectly and any or all of our requests were handled expeditously.
Drue worked with myself booking harbour tours and restaurant resevations which exceded expectations.Bert reminded
me what customer service used to be years ago .Tanya was serving us our breakfast on the roof overlooking the harbour
with a fresh smile evey day.Nick and Tyler in management were always available before and after the trip to explain any charges or problems.
One party is changing thier venue from New Orleans to Charleston for their early fall vacation and the Harbourview Inn as their home away from home.Myself i would go back in a heartbeat but will have to wait until I lose the 10 pounds from the great food in Charleston. Location is walking distance to super food and sights.
Hotel is not inexpensive but it is worth extra money for the amenities and superb service.

Charles K Andover MA

  • Stayed September 2009
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Yellowcake17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Assistant General Manager at Harbourview Inn, responded to this review, September 26, 2009
We are thrilled to hear that all of you came from all over the world to meet and had a delightful time. The HarbourView Inn staff tries to accommodate every guest's request. We are very pleased with your comments and excited that we could be so helpful. We hope you will return soon. Thank you again for your review.
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1,762 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (396)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Winston Salem
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 21, 2009

Harbourview Inn has the best location, in the old historic district, directly on the Harbor, and close to all the fine restaurants. Other hotels were a few blocks inland. The "special treats" such as breakfast, wine & cheese, afternoon teas, and cookies and milk at bedtime made it feel like home. The beds are very comfortable. The staff (ask for Bert) were the most knowledgable and gracious as anywhere I have stayed.

  • Stayed September 2009, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Retiredtraveler0108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Assistant General Manager at Harbourview Inn, responded to this review, September 26, 2009
The HarbourView Inn is in a great location in the historic district of Charleston. We are glad you had a chance to take advantage of all the little extras we offer. We appreciate your review and hope to see you again on your next trip to Charleston.
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307barefooter
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 20, 2009

Our stay at the Harbourview was very enjoyable. We loved the green tea and lemon grass fragrance every time we entered the hotel. It's very clean and fresh. The rooms were clean and beds comfortable. The rooftop terrace is a must for watching the sunrise and having an evening cocktail. Staff was very friendly and knowledgable about the city and history. Bert ,especially, was very helpful and entertaining. Just don't get in a hurry for the wine and cheese at 5pm or the cookies and milk at 9pm. We discovered that they start getting them ready at 5 & 9, but the cookies were definatly worth the wait. Location is perfect, we never needed our car. You can walk or bike almost anywhere. Lovely view of the park and harbour, if not from your room, from the rooftop terrace.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank 307barefooter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Assistant General Manager at Harbourview Inn, responded to this review, September 26, 2009
We are pleased to hear that your stay at the HarbourView Inn was enjoyable and that the staff was helpful. It is nice when you can go to a place where you can park the car, forget about, and walk around to almost everything. Thank you for your kind review and we hope you will return soon.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 16, 2009

This was my second stay at Harbourview Inn and I cannot say enough about the service and the staff...the staff made our stay so very enjoyable. They were friendly and accommodated every request. They put the hospitality into the saying "Southern hospitality". And if you consider the breakfast, afternoon wine and cheese along with the evening cookies and milk...what a great value for your dollar. I already miss the view of the harbour from the hotel roof top patio..My family and I will be back!!!

  • Stayed September 2009, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AZPointer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Assistant General Manager at Harbourview Inn, responded to this review, September 20, 2009
We are always appreciative of our return guests. The staff was very pleased to read that you had such an enjoyable stay. The HarbourView Inn staff members strive to accommodate every guest's requests. We hope you will return again very soon.
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Key Biscayne, FL
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 16, 2009

Bert-Made arrangements for us to stay a 2nd night when hotel was booked. Upgraded us to better room at lower rate.

Joseph-Cleaned our car as it was coated with bugs from our travels which was above & beyond.

Jen-Welcomed us & gave us a tour of room before cking in.

PS-Continental breakfast on rooftop was excellent as well as wine & cheese each day at 5pm. The mattress & pillows were extremely comfortable!!!

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank suz1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Assistant General Manager at Harbourview Inn, responded to this review, September 20, 2009
We would like to thank you for your kind remarks about the HarbourView Inn and the service levels provided by the staff. We try to exceed our guests' expectations and go above and beyond the call of duty to ensure their stay at the HarbourView Inn is a memorable one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, NY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 14, 2009

they thought of everything ... wine & cheese happy hour, cookies and mild at bedtime, their staff was excpetional and very knowlegable about the town, directions and recommendations. I would definitely stay here EVERYTIME I return to Charleston, and have already raved about this exceptional hotel. Harbourview Inn should be listed in the definition of Hospitality.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MaidMarian64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Assistant General Manager at Harbourview Inn, responded to this review, September 20, 2009
We appreciate your comments regarding the Harbourview Inn and the hospitality that was provided. We strive to deliver exceptional service to all of our guests. Thank you for spreading the word about your stay at the HarbourView Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, OH
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 13, 2009

We enjoyed our stay at Harborview Inn. It offers the best views and location in historic Charleston. It is also one of newest properties in the city.

It had many pros: great location, spacious and clean rooms, charming lobby area, good breakfast, wine and cheese reception and night-time cookies. The entire inn feels homey and comfortable. We loved having our breakfast delivered to the rooftop terrace.

However, it was not a perfect experience: When we arrived early our room was understandably not ready. The desk personnel told us he would call us when it was ready. No one ever called. Also, make sure to ask for a room on the "front" of the building, even if you don't request a harborview room. We received one, but I could see that the rooms on the back of the building overlook a horrible power grid of some sort. No view would be better than that.

And now for the worst part -- While we saw no bugs in the hotel, when I opened my suitcase on the last day a HUGE roach came out. When I told the desk person this, he said it was a Palmetto bug (call it what you want but it was a roach) and that they are hard to control in that area. I suggested they spray the room, but he didn't seem interested and made little of my concern.

Would I go back? Probably, despite the bug issue. It truly is one of the nicest places we've ever stayed. Loved that it is a relatively small hotel.

  • Stayed September 2009, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank somissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM-HarbourViewInn, Assistant General Manager at Harbourview Inn, responded to this review, September 20, 2009
We are glad to hear that you enjoyed your stay at the HarbourView Inn. We are proud that you felt comfortable and at home while staying with us, despite the negative issues you experienced. The HarbourView Inn does have regular pest control maintenance and we rarely have any issues. We do hope you will return to Charleston and stay with us again. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harbourview Inn

Property: Harbourview Inn
Address: 2 Vendue Range, Charleston, SC 29401-2152
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > French Quarter
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#6 Family Hotel in Charleston
#7 Romantic Hotel in Charleston
#9 Luxury Hotel in Charleston
#18 Business Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Harbourview Inn 4*
Number of rooms: 52
Official Description (provided by the hotel):
Enjoy unparalleled service and signature amenities from this AAA Four-Diamond and Condé Nast "Gold List Award" luxury hotel. Panoramic views, vast atriums and beautifully appointed guest rooms - some with private balconies, working fireplaces, and whirlpool tubs - await your arrival. From the moment you enter one of the most historic hotels in Charleston, SC, you will find modern features and services, old world charm and unpretentious Southern hospitality. The waterfront and atrium lobbies are reminiscent of Charleston's early years as a colonial nautical trading hub. They offer the perfect setting for idle reflection, a glass of wine or just the refined sport of people watching. ... more   less 
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Also Known As:
Harbourview Hotel Charleston
Harbour View Inn Charleston

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