As I gazed out at the building opposite my room, I realized this hotel should be called "Maybe 15% Harborview Inn" since, when looking at the facility from the outside, I'd guess that only the few rooms on the top rear overlook the water.
Breakfast in the room was pleasant, always on-time. Coffee was lukewarm, though not a problem since the room had a microwave.
Here's why I selected the "Average" rating: I had to call the desk a few times, three to ask that our car be brought around from the mandatory valet parking, and once with a question. On each and every occasion the wait was interminable, to the point where twice I simply gave up and walked down to the desk. One of those times was when we were checking out and needing to reach the airport in time. As I walked up to the front desk, the one clerk on duty was talking on the phone, and I could hear laughing coming from the back office. The female clerk and bellman emerged, and I asked why the phone went unanswered. She replied that they don't answer it in the back. Pretty lame.
If you want decent responsiveness, you might consider another hotel. Otherwise, bring a book to read while you wait, and wait, and wait, for someone to answer.More
- Free Wifi