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“Great place to stay”

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Holiday Inn Express Charleston
Ranked #34 of 62 Hotels in Charleston
Certificate of Excellence
Reviewed April 14, 2010

Wonderful experience here. Hotel recently upgraded. The personal was very helpful and caring. Breakfast was excellent.

  • Stayed: March 2010, traveled as a couple
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Thank hospvol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 15, 2010

Thank you for the great review! I'm happy you enjoyed our newly renovated guest rooms and free hot breakfast. (The cinnamon rolls are my favorite). It's our pleasure to have provided the service you deserve. We hope to see you again soon!

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635 - 641 of 675 reviews

Reviewed March 28, 2010

Stayed 5 nights after such a good first night. Clean rooms, friendly staff, hot breakfast, and afternoon cookies. Restaurant next door and hotel is much nicer than convention hotel across the street at same or lower price! A bit away from downtown attractions, but easy to get there from here.

  • Stayed: March 2010, traveled on business
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Thank NACADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded April 1, 2010

We appreciate you taking your time to provide us with your positive comments. We are so happy you were able to spend 5 nights in our wonderful city. We look forward to your return and will make sure to have some cookies and lemonade waiting for you!

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Reviewed March 26, 2010

Myself, my mother and grandmother had to go to MUSC.....I thought it would be nice to go ahead of time to stay...I love the holiday inn express, but at this particular location, I met a lady named Joyce, she was working the front desk.....I would like yall to know,she was a blessing, she was very nice, pretty smile and just made me feel like she was concerned. She was very helpful in giving us directions to our destinations and always kept a smile. If everyone was as nice as her, the world would be a much better place, thank you for all your help and look forward to staying there again. Tabatha

  • Stayed: March 2010, traveled on business
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Thank Tabby33l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded March 28, 2010

Dear Tabatha,

Thank you so much for your kind words about Joyce. We strive to create a comfortable and caring environment for our guests and that starts with caring employees. I am extremely happy you enjoyed your stay and we look forward to your return.

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Reviewed February 22, 2010

Thank you, It was 10:00 pm and another hotel nearby which we had reservations would not let us check in due to a water outage. The Hampton called the HI express and we were welcomed with a hot shower and a comfortable room (with water). The next morning we had a delightful breakfast before the ballgame.

  • Stayed: February 2010, traveled as a couple
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Thank hotsun50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded March 21, 2010

Thank you very much for your positive review. We are very excited to been able to accomodate you. I am glad you enjoyed our newly remodeled guest rooms and fabulous Smart Start complimentary breakfast. We hope to have the opportunity to serve you again.

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Reviewed August 6, 2009

Listed as being in Charlston, but it is in Ashley. Looks great from the outside. Check in was fine (pricey for the location). The halls smelled like smoke (the rooms in the hall were nonsmoking). Found out later it was cause the cleaning staff all smelled of smoke.
We were in our room about 1/2 hr when there was a small knock at the door. As my husband went to open the door, it burst open and an OLD maid walked in. She said didn't you want towels? We said no and she left. An hour later she was back, without knocking she came right in. We told her we didn't need towels and she threw them at us and left. We left the next morning.

  • Stayed: August 2009, traveled with family
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Thank webb0502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChasHIE-GM, General Manager at Holiday Inn Express Charleston, responded to this reviewResponded November 12, 2009

Thank you for taking the time to provide us with your comments. I am disappointed you did not enjoy your stay with us. We have been taking strides over the past few months to improve all areas of our hotel. We are almost finished with our new room renovations with which we will now be an entirely non-smoking hotel. We are also now a newly relaunched Holiday Inn Express and that includes extensive customer service training for our staff. I think you will find a new and improved experience at our hotel. I do hope we have the opportunity to serve you again.

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Reviewed March 29, 2009

Clean, large, comfortable rooms. Rooms seem to be recently rennovated; but am not sure how spray-painting the in-room sprinklers is going to keep them effective. Easy access to all attractions in the area from this non-downtown location. Breakfast is a good variety and fresh, even late in the morning. Staff is engaging, courteous, and polite, but not helpful. Needed some glue to fix a shoe; clerk looked in the 1 drawer in front of her & was really, really sorry she had no glue. Couldn't be bothered to check any other drawer or office area - or tell me a Target was a couple blocks away where I could buy some. Had problems with the washer/dryer taking double-time to dry a load. Was promised a refund (by a different clerk) for the extra $$ spent on drying 2 loads, but it was never entered on my account & morning shift person when I checked out claimed to have no knowledge of the promised refund.

  • Stayed: March 2009, traveled solo
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Thank Patio2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2009

We were very pleased with our stay at this hotel. The rooms were nice, and included a small fridge and microwave. The management called us every day to make sure everything was okay with our room.

The hotel had a great hot breakfast that varied from day to day. Lots of good restaurants are also nearby.

The hotel isn't that far from the historic district, and the drive is pretty easy to navigate. I'd recommend this hotel to someone looking for good value for their money, just a little outside of downtown.

  • Stayed: March 2009, traveled with family
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Thank carrie62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407-6250
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Charleston
#15 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Price Range: $95 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 
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Also Known As:
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn

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